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Renault Egypt / car duster h2

1 Egypt

I am unhappy with Renault! It is the first time owning a Renault and it has been with me for 3 months and I am regretting the buy..

I bought my duster H2 on Nov.2019 and then after one month I discovered that I have been deceived by Renault Egypt as I received a brand new car with missing accessories, a car has cost me a fortune to get and you take no responsibility on your customer satisfaction.

After a month of the purchase I figured out that my car is not the last edition of 2019 and it's missing a front armrest and a storage unit and the passenger seat, I referred back to the call centre and They told me that I had to visit the nearset showroom so I did but with no benefits .. I submitted a complain through their call centre and the responsible salesman. It's have been 40 days with no logical reply or care.

My whole experience with
Renault was disappointing and shocking

Yu
Jan 30, 2019

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