Red Roof Inn / charged 3 times for a hotel stay

I reserved 2 nights at the the Red Roof Inn through expedia and was charged on [protected].78 then i get to the hotel and they didnt have my reservation and the lady at the front desk named Michelle said she just needed my card for verification reason and she charged me 138.88 on 11-19-12 and i called the assistant manager Leana quite a few times and she assured me she credited me back my money i get on my bank account and find out she charged me again on 11-23-12 another 138.88 and she said that theres nothing they can do they credited back my account. so i called my bank and they said nothing has been credited back to my account so a total of 414.54 has been charged to my bank account for a 2 night stay at the Red Roof Inn in cookeville tn.


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