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1.7 33 Reviews

Re-Bath Complaints Summary

6 Resolved
27 Unresolved
Our verdict: With Re-Bath's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Re-Bath reviews & complaints 33

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9:49 am EDT
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Re-Bath Life time warrant is a lie

This company sucks. I had a shower install by them in 2020 and it totally failed. I asked them to honor their "Life-time Warranty" and they pushed the lack of maintenance back on me. They said I did not maintain the sealant on the shower...who does that? I do not recommend nor will ever use this company again. Do not be duped by their sales pitch nor their lies concerning a "Life-time" warranty. Only in America can a person be duped and used by a company that states "Made in America." So much crap...

Desired outcome: Honor contract

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Update by Alexander McBride
Aug 30, 2023 1:50 pm EDT

Since posting this comment, Re-Bath corporate office has reached out to me to rectify the situaation. I will modify this post when a rightious agreement has been met...more to come...

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GREG M Life On The Go, Sports Report
, US
Sep 04, 2023 3:55 pm EDT
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I was just looking at Rebath to do my shower install and spoke with the consultant last week. I live in Georgia. Any reputable company out there to trust?

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2:51 pm EDT
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Re-Bath RE: RE: REBATH completing my bathroom.

Dr. Paris Miller

Ms. Chareica Banks

103 Southern Pines Circle

Macon, GA 31211

[protected]

[protected]@gmail.com

A gentleman promised to come out and put up three (3) towel racks and paint my bathroom this past Tuesday, June 27, 2023. No one has called regarding scheduling our paint job. HELP! We work and must schedule someone to be at home with them. When may I hear from someone as this job has been paid for, yet, the bathroom isn't complete.

Desired outcome: Written into my Re-Bath contract is: 1) to have my bathroom towel racks (3) installed and to have my bathroom painted (I have bought the paint).

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Update by Paris Miller
Jun 30, 2023 2:53 pm EDT

As well, my glass shower doors are loose and needs to be tightened. Thank you for a beautiful job by John Ray.

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8:59 pm EST
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Re-Bath Walk in tub

I bought a rebath walk in tub after talking to a salesman at my house. I was concerned about the instant water heater keeping up with the flow it takes to fill the tub. I also live in the country and on a well system. I discussed this with the agent and he said it shouldnt be a problem. We then went down to the basement and he checked everything out, and he said it would work fine. My instant hot water tank is not a small one, it has two 220v lines running to it and its brand new. I have to fill the tub up by using the shower head on low and it takes about a half hour. I feel this is not a unique problem and they should have known it wouldnt work.

Desired outcome: I think an apology and a discount on my purchase would be fair since im disabled and it takes alot longer for me to use witch cause me discomfort.

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Is Re-Bath legit?

Our verdict: Complaints Board's thorough examination reveals Re-Bath as a legitimate entity with notable strengths. Despite a 18% resolution rate on customer complaints, which invites a closer look, Re-Bath stands out for its commitment to quality and security. Clients considering Re-Bath should delve into its customer service record to gauge compatibility with their expectations.

Re-Bath earns 91% level of Trustworthiness

Perfect Trust Endorsement: Re-Bath achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Re-Bath. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Rebath.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rebath.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Rebath.com you are considering visiting, which is associated with Re-Bath, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Re-Bath website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Re-Bath has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 18% of 33 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Re-Bath. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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8:16 am EST

Re-Bath doesnt honor promises

i was visited by a sales rep. he wasnt trustworthy in my estimation and this was confirmed by entering an order even after i said i needed further information on prices. when i called to complain about the contract i was sent, mitch, the supervisor apologized and offered a 100 dollar lowes card. this was satisfactory to me and i advised once i received that and the break down i would then discuss the options with them. to date no card came, and no response to my calls. i will be filing a complaint with lowes and on line unless i receive satisfaction

Desired outcome: issuance of the card and the breakdown i requested

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8:52 am EDT

Re-Bath Install new bathroom. Mark D. Miller 01-28-2022

Need an ear to complain to.

My journey started in January 2022!

They finally came in May 2022. May 18th - May 20th.

Installers we're great however, the tub spout and shower head are very loose.

They installed a towel bar crooked. Brand new toilet has a scratch. Above our new medicine cabinet is a hole not even fully patched. Looks like crap.

Patch and repair drywall.

I just spent a ludicrous amount of money (18k) and my bathroom is still not done. I'm told it's a scheduling issue. I have asked my salesperson to help me out but she made it clear she is done supporting me. WHAT kind of sales people don't ride the wave with the customer until that deal is done?

Customers after me should be waiting for my project to complete.

What's this all about?

Mark D. Miller

[protected]

Desired outcome: Finish my project A.S.A.P.

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10:42 pm EDT

Re-Bath They're refused to do the job!

Lowe's suggested this company ( Re-bath in Reno NV ). We wanted to do some renovation for our bathroom and we already have the tiles and we already choose the sliding door and the Vanity stuff from Lowe's Carson City, NV.

The Re-bath guy Jeff came over to check and we explained everything what do we want and we got the stuff from Lowe's and he said it doesn't matter.

We've been waiting for almost a week from them to reach back to us. So today we decided to sent an email and they said that they REFUSE TO DO THE JOB BECAUSE WE HAVE OUR OWN STUFF ALREADY!

Honestly, we don't appreciate the way they did to us. They didn't contact us to let us know that they can't do the job due all those stupid reasons. Instead they just let us hang in with no clue what's going on " What a professional company huh!"
They could just call or email us right away a day after that they can't do the job. I guess, they're thinking that we won't spending lots of $$$ for their pockets them to get any stuff from them

So this is just my feedback to re-thinking to hire this company do your bathroom renovation who wants to do renovation for their bathroom. They're suck & not professional.
Local Contractors will be happy to do the job.

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7:35 pm EDT
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Re-Bath Shoddy work, poor communication

We initially went with Re-bath as that is who Lowe's uses. I was apprehensive about using any vendor from Lowe's as we have had two bad experiences with home remodels. A Re-bath vendor met us at our home in February and we went over everything we wanted to go into the bathroom which was a complete demo/reno. It would take about three months for them to install it and we said, ok.

3 months later, we get no communication from themat all until one morning early, they show up at our door, 7:30am.

The embarrassed lead apologized and said he did not know that Re-bath did not reach out to notify us they would be coming this week, as we were not dressed for company. They came in and tore the bathroom apart.

A few days, a lot of work, but still bad communication, we had a serious issue with the painter/drywaller who didn't show up when they were supposed to per the schedule. It set back the bathroom install off schedule by weeks. We had mirrors which were not centered, which the installers had to come back yet again to fix, resulting in damaged drywall.

The backsplash didn't fit, which also necessitated another trip by another contractor to fix.

We had no plumber show up at all, and no electrician which pushed the install out even further.

A month after the initial install and 4 months after we first signed the contract, a very inexperienced painter had to come back and try to fix the past painting issues and now they're worse than ever.

I'm angered and really disappointed how this has turned out. I will never recommend them to anyone.

Desired outcome: Fix the mess they created

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8:21 am EDT
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Re-Bath Shower door seal

The seal on the bottom of the shower is torn. I contacted Rebath three times in over a five week period for a replacement seal. The seal slides out and a replacement can be easily slid in. At first I was told that I wasn't in their system. Apparently a sub contractor of Rebath did my job. I had to email my original contract to Rebath to prove that I had their product. I was told that I would be hearing from Rebath, but after two weeks of waiting I know that there will be no follow up by this company. If you want their product they can have a salesman at your house the next day, but if you need follow up support your on your own. I went to Lowes and purchased a shower door seal and replaced it myself. Expect no customer support from Rebath.

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wagnerdiego1
Seattle, US
Jun 16, 2021 7:23 pm EDT
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They really are bad at communicating after they make you sign the contract. 3 months and no word from them about my bathroom. Everything was badly communicated and the materials they use are shoddy and the contractors do not seem to know what they're doing. I would never recommend them to anyone.

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9:51 am EDT
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Re-Bath Bathroom remodel

I had Rebath come out in April to do an estimate. The guy was very nice and helpful and showed us and explained everything. He was great. Anyway. He said he would get us the estimate within a week. After a month we never heard anything from him. I emailed him and he said the estimate didn't submit and he would submit it the next day when he got home. I said ok.

I never got the estimate. I call the company and the lady said she would contact him to see what is going on. Again I never heard anything. I called a few days later and I talked to some who said oh I see it in our system I will email it to you and she took my email address. Again I never got the estimate. I called two days later and the lady put me on hold and talked the the man who did the estimate. She said he would contact me and asked what was a good number to call and I gave her my number. The man never contacted me. I called again the next day and the lady said that he lost the estimate he might hve to come out and redo the estimate and measuring. I am very frustrated with this company and want the estimate.

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10:19 am EDT

Re-Bath bathroom remodelated

We contrated Re-bath thru Home Depot contractor for our bathroom remodelated in April/2019. In almost 3month, Re-bath never contact us or follow up in our request; after one month of waiting, we when to Home Depot abd cancel the project. Home Depot supose to contact the contractor and cancel the prohect but they never did it. Now Rebath is penalised us for 10, 000 for not comply with the project. If they are going to penalised us, ok, but not for 10, 000. Further more Home Depot already bill us for the 10, 000 without any project completed. After contacted Rebath now they say that they contact us, when is a lie, and that they have us scheduled for June for the project. That is cery convinience for them after they find out that we are cancelling the project. We request that corpirate CANCEL and restored the 10, 000 charge to our card. In the event that nothing is done we should get some legal advice. Thanks

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6:12 pm EDT
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Re-Bath bathroom remodeling your oxnard office

I signed a $17, 100 contract with Rebath on June 9. My bathroom remodeling started on August 14. Rebath charged me $8, 500 upfront. As of today Sept 21, my bathroom does not have the new vanity that I paid for. The shower door is not installed yet. Rebath's office manager in Oxnard always find an excuse to push out the job completion date. Rebath has put my life on a hold for the past month and a half. I am very unhappy about Rebath's misrepresentation of product and service. I am very dissatisfied with their workmanship and responsiveness.

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9:17 pm EDT
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Re-Bath bathroom

Will not use re-bath again..
Years ago, my husband and i, had heard so many positive things about re-bath
So my husband and decided to give them a call... Re-bath is definitely not cheap,
But we called them anyway... They came out, we were happy with there service... I called them over a week ago, because of the chalking around the tub needing to be repaired... Re-bath, said they have to check to see if they had any chalking, never heard back from them.
Will not recommend them!

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Alexander McBride
, US
Aug 30, 2023 9:54 am EDT
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This company sucks. I had a shower install by them in 2020 and it totally failed. I asked them to honor their "Life-time Warranty" and they pushed the lack of maintenance back on me. They said I did not maintain the sealant on the shower...who does that? I do not recommend nor will ever use this company again. Do not be duped by their sales pitch nor their lies concerning a "Life-time" warranty. Only in America can a person be duped and used by a company that states "Made in America." So much crap...

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6:40 pm EDT
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Re-Bath Shower Install

I am an 80 year old man who could no longer use his tub to shower. I called Re-bath and a salesperson came out and wrote up a contract to have the tub removed and a stall shower put in. The cost seemed high, but I needed to have it done as I could not use my tub anymore. I am now in a worse mess as Re-bath in Troy put in a liner that is not even two feet wide, and my written contract stated it would have been 31 inches wide. The hose had to be replaced, the grab bars were not only slippery and had to be wrapped with grip tape, but the one used to get in the tub came out of the wall as it was screwed into small anchors and not into a stud for safety. The salesperson lied, the owners of Re-bath lied and the workmanship was second rate, the cost was extreme and the mess I now have is a stall shower that requires me to have my adult son help me shower. These people have NO conscience or remorse. After months of being handled by them with the promise of a partial refund that never came I am NOW going to sue them in a court of law for the maximum amount I can. They are CROOKS and LIARS and people need to be warned before they are scammed by them, as I was.

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Orion LaPalm
, US
Apr 15, 2018 2:17 pm EDT

Rebath does not stand behind the work of their sub-contractors. A faulty sink was installed and the mistake covered up by the sub-contractor. Rebath would not correct this and we had put a dispute on our credit card. We did get back about $280 through the credit card company. The following is our e-mail conversation.

From us:
There is not suppose to be a hole in the outer wall of the sink. Water could spill thru that into the cabinet.
Response from Rebath:
Your argument is matter opinion and we have no proof or documentation there was incompetency or deceitfulness on Excalibur's part. Again, this is your opinion.

If the vanity is defective, Excalibur and Rebath is NOT responsible for removing and re-installing a new one. You need to be working with the company you purchased it from and they should be providing a solution for you.

Rebath and Excalibur have fullfilled our duties as outlined in the contract Holly signed and agreed to.

This is our decision and we have closed this job out.

You will also be receiving a bill for the additional electrical work that was requested by your mother in law and performed. The balance due is due upon receipt.

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Bumper
Post Falls, US
Apr 15, 2018 3:51 pm EDT
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Those "characters" will continue in their "ways" until forced to account for their actions. How are they able to look in mirrors? I know, they see dollar signs. I still suffer today from one of the injuries incurred at their cold hearted unscrupulous hands...mostly UNSCRUPULOUS! Integrity? HA !

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Bumper
Post Falls, US
May 23, 2017 10:26 pm EDT
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Having experienced rebath first hand, I understand how you could find yourself in that terrible position, oh how I understand ! !
By the sound of your report you seemed to have experienced that which I did. You sensed no dignity, no integrity, no human decency. More so, you seem to have found a cutthroat attitude of people lusting for money at apparently ANY cost. After my injury they LAUGHED at me over the telephone, twice! What sort of people laugh at those injured, never mind those people allegedly injured by their negligence? I am a disabled Veteran over 70%, Honorably discharged and am a sober, respected, law abiding citizen. I don't harm people, unlike others in this world.
I wonder if other people who complain about rebath are elderly, disabled, or in some way vulnerable to hungry sales people? I hadn't thought about that.
I am so sorry that you became soiled by that group of "people". In my layman's view, I hope that you visit your state agency's offices in person if telephone calls are not returned. I wouldn't leave without answers unless asked to leave. I hope that you don't speak about your efforts with anyone until you've met with legal counsel and that you follow counsel's advice to the letter.
Have you considered contacting local tv news stations or local newspapers? Would your state senator assist you?
One last note, Sewanee, after you've been bullied and cajoled, and after whether you've obtained satisfaction or were beaten down as was I, expect to be bothered by a WAVE of telephone solicitors. Do I charge that rebath in Boise unleashed those solicitors? No. I can't make that charge without proof which is impossible to obtain without law enforcement or private investigation. My disability pension won't permit a private investigator and lawyer to look into those calls. The calls come from Boise and surrounding areas where which business is located?
Do I feel that they are responsible? Permit me to say that the coincidence is uncanny. The calls did not stop until I changed telephone providers and used their free service which blocks any caller but those I enter into a list of authorized callers. The telephone went silent except for loved ones calling. Of course, my number had been added to the federal donotcall list. That hadn't stopped them.
In that way, and if someone at rebath was responsible for the thousands of calls, I beat them at that and I love it !
Based upon my personal experiences with rebath, my personal opinion is that they are unscrupulous bullies without souls or moral compasses.
I am a gentleman and that's as frank as I'll be; not as blunt as they deserve but I won't intentionally or knowingly offend an innocent party or denigrate myself by defining them with strings of the most explicit, richly earned profanities.
I am SO sorry that you were apparently harmed by them. I'll pray for you.
ps, the photo attached indicates the hole made when the right, upper portion of my body fell into the crawlspace access left open by the rebath contractor. That ruined my left knee, still ruined today, when my leg folded behind me and I cracked a rib when my side fell on the edge of the crawlspace opening. Did rebath or their contractor at the VERY LEAST repair that? NO. NO! Was there so little as an apology? The contractor scattered like a scared rat fleeing consequences.

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sewanee
, US
May 23, 2017 6:48 pm EDT
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complete photos didn't upload here are the reset

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sewanee
, US
May 23, 2017 6:44 pm EDT
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I too have been taken by these crooks! I only signed a renovation work order for a tub to shower renovation. $8286! I told salesman that was too high because I am on disability. he said no worries lets see if you qualify for financing. he said I qualified for $7500 and all I needed to do was write a check for the difference. which I did out of the back pay money I just received for going on disability. and it what I have to live on for the rest of my life. the check was for $786.00. I signed this on 5/17/17 and called on 5/22 to cancel because I could not afford to add another $100/mth to my bills. They would not return my money because they said I signed the terms and conditions page. which I did not. see attachment. the lady at the office said that she had the original and it WAS signed and initialed. I said if she did then it was a forgery! I have contacted corporate office in Arizona and if I do not hear back from them by tomorrow I will be at my attorney's office!

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Bumper
Post Falls, US
Jan 21, 2017 4:57 pm EST
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I too am a bit up in years. I was injured by re-bath's contractors in my OWN home. I am still injured. You wrote that rebath "NO conscience or remorse"...well, you can say THAT again! I really wonder how they're able to look in a mirror without quickly looking away. I really do. I left a report here too. If you read it you may understand that which they did to me and ran like chickens to avoid EVEN apologizing! Can you believe that? Yes, I imagine that you can.

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3:07 pm EST

Re-Bath buellton calif

donot I repeat donot ever use these people. order my shower replacement in oct. 22 2015 was told 6-8 weeks. 14 weeks later after I had called every month to make sure all was on schedule the day of the install I called to see why installers were late and was told I had to reschedule again because they had no installers. they told me another 2 weeks and then another 2 weeks until shower door came in. totally not acceptable. I have sold my house and this was to be done before buyers moved in and now its not going to be ready for them. this company totally unreliably and if you ask to talk to anybody in charge or have them call you back its like nobody exist. Wow what a rip off...unsatisfied customer

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10:19 am EDT

Re-Bath They have spent the whole sum, but the project was in the middle of the process

We have worked with the company R&L Construction. We have different meetings, plans and conversations with these people and they seemed to be normal people, but it was their mask. They said that the quote for the project would be higher, because if there would be any problems and mistakes, they didn’t want to bother us and would be able to take money from the received sum. But the project was in the middle of the process and they have spent already whole sum, which we have paid them. We didn’t think that it was ok.

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9:20 pm EDT

Re-Bath Contract

Signed contract to have one of their bath fits put into our completley demo'd bath . Conbtracted in November for job to take place Jane 5, 6 & 7th . Got called week prior to be told job was delayed do to getting product in and it would be done in 6 weeks which turned into 8 wks. March 9th they came to start job (2 man crew was excellent no complaints about them personally) 2nd day on job husband walked in to see them installing regular (not green treated wood) for the door frame to the shower. He told them that was not code compliable. They left and came back with green treated wood to use. Also used OSB board to build shower bench, again not code compliable for areas that are subject to water i.e. the shower. Crew said that what they always used. Would wrap it in a black material that would seal it. Also installed seat top that was only 24 inches and was contracted for 36 inches. Crew said it was due there not being enough room for the door opening. The door opens out not in. They came with the wrong size seat top. 3rd day putting what was suppose to be wainscoting on walls they supposedly ran out of material and couldnt finish job then. would have to go back to office and order more product. Was told they would call when product was in to schedule finish of job. We had other already scheduled to do floor etc . 3 wks later we get call saying they will be here Mon to finish but we tell them they cannot as special floor was just done and has to cure and not be walked on for 1 week. Had to call several times over the many months asking what the status of the job was . CoOwner of the company (Patty) not nice. Returned calls 3 or 4 days later or late on a Sunday night. Requested she come here to view our complaints. She reluctantly did agree and brought along with her son (Brian) foreman of the jobs and they were late for a meeting we scheduled. They were both rude and snide as if they did nothing wrong. When I tried to bring up things about the ongoing job she blatantly stated we are past that nothing we can do about it whats next. They didnt want to hear our complaints they just wanted to get our meeting over and leave. WHen we originally went to their showroom and saw the possibilities of what we could do we were in awe. They have a beautiful display room and they couldnt have been nicer. Once the job started 2 months later than scheduled it was a different ball game. I would not waste my time, effort, sanity or money on this company. They will do what it takes to get you to sign a contract and then forget that there is a contract that you the customer are paying for this work and expect it to be done when you are told and to be done by code. Avoid ReBath Lake Villa, Il . If we had to do it again we would do it ourselves.

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10:46 pm EDT
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Re-Bath Left me injured

I found re.bath in a trailer-showroom which was parked at a home depot. A salesman came to my house. On that day I hired them to install a shower. The office is in Spokane, wa.

The first issue is the accident. The second issue is the quality of work.

The accident: The plumber working for re.bath finished his work. He left the property, failing to return the crawl space-access-cover to its correct position.

The contractor working for re.bath broke a work-light-bulb in the bathroom.

He asked me for a replacement bulb. When I stepped into the hall closet, my right leg stepped-off into the thin air of the crawl-space-opening.

My left leg bent at the knee under my weight and folded up to my rear-end. As I fell, my 230 pound body was forced to the right. The edge of the crawl space access caught my right side, cracking a rib. My upper torso caved-in the wall.

I told the contractor to leave. I drove to the veteran's hospital emergency room for care. The va health-care was the only health care I could afford (free to me because I am 70% disabled, service connected).

Therein began better than a week of agonizing pain of my side. It was torturous to even lower, and raise myself to, and from the toilet. There are no safety-hand rails in a private home. After two years my knee continues to be painful but my side stopped killing me nearly two years ago.

re.bath soon began asking for their final payment. When I told the young people calling me that due to the fall that I had to wait to look at the job because I was in great pain and taking drugs for pain, they laughed at me. Yes; laughed. What was wrong with the male and female callers?

Later, re.bath sent a demand letter for payment. I had no ethical choice but to pay them.

The va appears to be over burdened with Veterans of baby-boomer age and young people returning from armed conflict. The va sent me to physical therapy and issued more pain relievers. At physical therapy they said there was nothing they could do but that I could, "rub it like h___."

With knee pain persisting, they took x-rays and an MRI. An outside consulting firm reported to the va that there was something torn in my kneecap and something "clipped".

In rebuttal, the va physician's assistant in orthopedics ruled that the x-ray showed no damage. The physician's assistant refused to order a second MRI. The va's x-ray showed that a rib had been cracked and had healed.

Two years later I sought private treatment for my knee when becoming eligible for Medicare at age 64. A wonderful primary-care-doctor sent me to a wonderful orthopedic surgeon, the first real doctors seen for my knee. The orthopedic surgeon sent me to physical therapy for several weeks, a three times per week. That wonderful care help strengthen my knee. As my therapist said, the strengthening will make me more comfortable. It has but pain remains. My limp is 95% less though pain is virtually a constant companion if I walk fast.

I talked with an attorney after the accident. He told me what my doctor would have to have documented were he to file suit.

I explained that I was never seen by a real va doctor and couldn't afford to pay for a private doctor. I told the lawyer that the va was done with me.

The two-year window of filing suit recently closed. With no chance of obtaining satisfaction through legal recourse, re.bath has left me with a painful knee and has done no more than laugh at my misfortune which is a direct result of their negligence. Yes, I'm old fashioned and an old man or a person in the last quarter of his life but where human decency and integrity are absent, a void is filled with indignation at any age. Indignation shares this life with pain.

The second issue is one of color matching which re.bath was not informed of.

I saved-up for this job and paid a pretty penny for it. I paid extra for a matching soap and bottle holder for the shower corner. I was in so much pain for so long, I didn't care to really look at it.

In fact, for several months I used a second shower. I couldn't enter the bathroom. The job represented lowly human behavior.

The color difference between shower walls and soap holder is clear to the eye. I've grown accustomed to it after two years. Should I have called re.bath and complained? Yes, but I could not bear to look at a reminder of re.bath nor bear to speak to them. As a side note, the contractor left me a tube of caulking and instructed me in how to apply it to the shower pan.

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anglemist
Chicago, US
Aug 19, 2013 10:23 pm EDT

This company really is bad

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5:34 am EST

Re-Bath Rebath should be shut down

Rebath should be shut down – they take your money and don’t do the work nor return your down payment!

This company is a complete sham, no matter which state it’s in, it’s ALL BAD! Our salesperson took our down payment of $4, 000, promised work within eight weeks and then he stopped returning our phone calls and has never started the work – that was 13 weeks ago and we are out $4, 000 and have had no work done as contracted! Called the corporate office in Arizona and even THEY DON’T CARE! If corporate doesn’t care, what kind of an example is that for all of their franchises? WHAT IS WRONG WITH THIS COMPANY? We are now in the process of a lawsuit and wish we could sue corporate as well because they deserve it just as much as our salesperson who is an outright THIEF!

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7:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Re-Bath Bad workmanship

Shortly after Re-Bath in Long Beach installed a new shower pan and wall panels, I noticed one of the the wall panel seperating from the shower pan. The installer came out two times to fix it and finally admitted that he cut the wall panel to short. He stated he would come back out to replace the panel. He never showed up and the business closed shortly after. When I contacted the main franchise for help, they refused to provide any assistance. Now I have water damage behind my wall and a quote for $1000 to repair! Re-Bath sucks!

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6:16 pm EDT

Re-Bath Liars

Maricel Gotay has stated complete falsehoods about me on this site. She is absolutely a disgruntled employee who quit without notice. She received her full pay including vacation pay due. I will be contacting an attorney tomorrow morning to start a lawsuit for slandering me. Just for the record, I was an absentee owner in Florida and had nothing to do with discrimination. Maricel Gotay, who is Hispanic, worked for me for approximately 8 years. Why? I am an equal opportunity employer and have never uttered anything that could be construed as racist. As for Terry Gowen, he is also a disgruntled employee who conspired to quit my employ and start his own business with all of my employees. This attemp failed and he began to send many email to me and the people who worked for me. The reason he received the judgement is because he signed for advertising without my authorization. The simple reason was he was receiving a 10% commission for all sales plus a 2% commission on all sales made by any of the other salespeople. I have remained silent for two years because I did not want to deal with former employees who obviously do not know how to control themselves but enough is enough. I have a lot more to add to this Maricel but I'll do that when we get to court.

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Big Find
Orlando, US
May 13, 2012 2:12 am EDT

He must have contacted an attorney about going out of business because that is what he did.

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