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www.rankscanner.com
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1.0 3 Reviews

RankScanner Complaints Summary

0 Resolved
3 Unresolved
Our verdict: Engaging with RankScanner at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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RankScanner reviews & complaints 3

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Newest RankScanner reviews & complaints

ComplaintsBoard
B
5:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

RankScanner SEO Ranking Reports

Rankscanner has only one way to contact them and I have never received a reply from them. We are not getting any invoices from rankscanner which we need for our accounts but no invoices have been sent or provided. In addition, the product is ok, but you cannot choose when the report runs or dowload the results.

As a result I cannot recommend them unless these very basic issues are resolved and are planning to cancel our subscription.

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ComplaintsBoard
J
9:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

RankScanner keyword tracker

I signed up for a 30 day trial of the bronze plan (card details was needed). later that day I clicked on the link to go to the next plan(to get more keywords) there was no i etc. It just instantly upgraded me to that plan.
OK whats the problem?
I didn't authorise any payments, I only signed up for a trial.
But I noticed 2 charges on my card over the weekend. They have now resolved to showing both plans were instantly charged to the card. Note there is no receipt or invoice supplied via email or your website account area, just the charges showing up. Nor is there a support link anywhere on the site. there is a contact us link that I used to email them. from which I have received no response so far.
I'm not happy and think I will have to change my Credit card, as I see someone is saying they keep getting billed even thou they have removed there CC details and account.

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ComplaintsBoard
D
6:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

RankScanner They are billing me each month

I have subscribed with rankscanner.com. and was not happy with the report. Cause I have removed my subscription and credit card detail from this stupid website. But they are billing me each month as I have already removed the credit card . The website is not containing a support link

I have blocked my credit card . But I am suggesting you guys please don't subscribe from rankscanner.com.

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Is RankScanner legit?

Our verdict: Complaints Board's thorough examination reveals RankScanner as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, RankScanner stands out for its commitment to quality and security. Clients considering RankScanner should delve into its customer service record to gauge compatibility with their expectations.

RankScanner earns 91% level of Trustworthiness

Perfect Trust Endorsement: RankScanner achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Rankscanner.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rankscanner.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • RankScanner protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to RankScanner has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Contact RankScanner customer service

Phone number

+45 71 99 09 25

Website

www.rankscanner.com

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