KEEP REPORTING THEM TO THE BETTER BUSINESS BUREAU OF OKLAHOMA!
Eventually something has to happen.
I had the same problem back in Jan-Feb. My bank close my VCC and gave me a provisional credit towards my acct. in the amount of the $149.95 until they researched it.
Now they closed the dispute and took the provisional credit back. So I am still fighting it. I reported them to the Oklahoma Better Business Bureau, and they gave them a line of you know what, all in the line of "form letters". When I signed for the 14 day sample, I was on another site and there was an ad for a pill to give you energy and all you had to do was pay for shipping and handling of $4.95.
I clicked on the ad, and all that came up was a pop up window, NOT; as pure energy claims a website; but a pop up window asking for my name, address, and billing info, and a submit button. THAT was it.
There was NO button to direct you to ANY terms and conditions what so ever.
When the charge of $149.95 was charged to my account, it was 2 days after I received the sample that came in a brown envelope with bubble wrap on the inside. There was no packing slip, no info on the company, nothing. I didn't even know who the company was until I looked at my bank statement and did a search on line.
The "shipment" did come several days later but I DID NOT sign for it. I went to my post office, never even seeing the shipment and returned it with a signed and stamped receipt by the postmaster stating it was being returned. Pure Energy is still after all these months saying they delivered it and that I have the product which is a lie.
So in reality, I am out $300.00. I don't have the product and never did, and they have the 149.95 that I paid for it. I have tried to contact them, and all you get is the teleprompt for idiots, I went to their website and tried to contact them that way.
The better business bureau of Oklahoma has finally closed the case but the lady did tell me there are THOUSANDS of cases against them.
From all the other complaint sites I've been on, people are saying the same thing about how they had gone about getting a 14 day sample. Some even actually went to the website and when they signed up for the sample there wasn't a "terms and condition" at that time. When they went back later after they were billed, all of a sudden there was a "terms and condition" on the site.