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The good, the bad, and the ugly - discover what customers are saying about Providian

Welcome to our customer reviews and complaints page for Providian. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Providian.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Providian's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Providian, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Providian. Your feedback is an important part of our community and will help others make informed decisions.

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4:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Providian Unethical company with bad business practices.

Providian decided they wanted to start charging me "over the limit fees" when their finance charges take me over my credit limit. They did this 2 straight months before I closed my account and made a payment that would not allow them to do it again. Basically, I would be at $2, 450 (Providian gave me a limit of $2, 500), would buy gas ($40) to keep me under my credit limit by $10. They would tack on finance charges of $33, then an over the limit fee of $35. So my balance then became $2, 558 with a minimum payment of $65 due the next month. I paid the $65, balance went down to $2, 493. Then they charged me finance charges, then ANOTHER over the limit fee. It is friggin ridiculous! I will never do business with them again and hope no one else will even consider them. Please people, we have to make these banks compete on our terms, not theirs. We stop giving them our money, they will compete better (hopefully, ethically). I hope Providian flops and goes out of business. Their customer service is terrible too. The rep gave me an attitude when I complained. The government needs to step in and keep these financial institutions within ethical boundaries. The economy is bad enough as it is, now these clowns want to "nickel and dime" their customers until they go broke.

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kimmer1159
Brooklyn Center, US
Apr 08, 2010 3:13 pm EDT

Company aparantly sued me without my knowing for over 10x's the credit card limit. They completely trashed my credit score. I had no idea about this until I just looked at my report online.

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yadayada
Quakertown, US
Oct 21, 2009 4:44 pm EDT

I paid off Providian Bank via a settlement a while ago. REF. no. [protected]-10. Good thing I caught this on your site. Please dismantle this scam. Thanks.-r.h.

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10:42 am EDT

Providian Unsolicted Services Charges

June, 08, was charged for services MNI CreditRptservices CA $11.95. When I questioned the charges and denied solicting the service, requested a credit, I was told that couldnot be done, since I was an authorized user and nnot the owner of the account.
I bjected and the conversation became nasty. Both the telephone clerk and the supervisor would do nothing to eliminate the charges.

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