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Prometric / cna test scheduled

1 Miami, FL, United States

Prometric send me the date and location to register my fingerprints in order to take a CNA exam.After two months of repeatedly phone calls and e-mails they said there was a mistake in my last name and later they told me twice, I should call at the Technical School to get the Exam's date, but the school said that they are not the proper institution to schedule the date, but prometric.How can a goverment institution be that inefficient, and nobody care of it?I thought that I have left innefficiency and bureaucracy in Cuba. Can somebody help me to solve this situation?

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