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Pos Lajuno updates on the system and long period of time for delivery

My tracking number is En209723134my and it has been a week I have not received my parcel. When I check on the tracking system, the last update is on 30/11/2018. It stated "consignment dispatch out from transit office". This is not the first time in my experiences with Poslaju. Last time, I had to go to the Poslaju office to collect my parcel and now I have to go there and ask for my parcel again. I wonder do Poslaju deliver our parcel to us or we are supposed to get it from you? Please be efficiency, I have to say that the Poslaju in Miri has the worst service ever.

Sl
Dec 07, 2018

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