Popeye's Chicken And Biscuits / poor management, and health cond.!
I recently ordered food at this particular location, and the worker that serviced me did not have any type of professional or customer service skills. I felt like no employees cared for customers like me. There seems to be a great deal of personal attitudes by the employees and mostly the managers. I have a brother in law who was terminated from this location for confronting the manager of how she was treating him. By my past experience of working at a fast food restaurant, managers can take authority's way over the limit. Today, when I took my brother in law to pick up his check, which they get paid on fridays, as one of the managers was leaving, my brother in law asked if he can get his check, she replied, "You will have to wait until Dave gets here because he should also have a key to the place where the check were located". We wait 20 minutes and Dave shows up, for some reason he doesn't have a key, so now my brother in law had to wait for his check for 2 days. I feel like that shows a lack of professionalism and poor management. Since he received his check 2 days later because they had to receive it at a meeting, he was late on a couple of bills that he was charged late fees for because he didn't receive his check on the day he expected, (Friday). Also, this location has a problem with making customers wait in the drive through for 25 minutes or more. Usually when a customer walks into a restaurant, they expect a clean environment in order to eat there. But due to the lack of cleaningless, number of costumers complained or complains about this particular restaurant. I feel that this location should be heavily investigated and that the workforce development should investigate the managers and their way of treating and training their employees deeply, termination requested!!! And new management that cares!!!
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