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PoliceAuctions.com Customer Service Phone, Email, Contacts

PoliceAuctions.com
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1.7 47 Complaints
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PoliceAuctions.com complaints 47

ComplaintsBoard
C
8:38 pm EDT
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This company has one of the most deceptive and dishonest companies with a website on the internet! Avoid policeauctions.com at all costs! Their products offered are sub-standard and their signed memorabilia is mostly fake! More than likely they have someone in the back room signing worthless items that they then sell on their site as valuable signed...

Read full review of PoliceAuctions.com and 9 comments
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L
3:30 pm EDT

PoliceAuctions.com very disappointed with this site

I bid and won 2 rings from them. One an amethyst, received it with one stone missing. I wore for 3 days to show people and 2 more stones fell out. They said value was over $700, I don't believe it. I also ordered a Tanzanite ring valued over $800, I wore for a week and lost a stone. Can't get a hold of them! Very disappointed with this site. My other question is how does this "police" auction site get so many new items to sell?

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A
A
Angie Lou
, US
Aug 24, 2022 7:59 pm EDT

Exactly! Police auction selling NEW JEWELRY! Scam!

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J
11:55 pm EST
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This website is a complete rip off and scam, do not buy anything from this webside A. Items sold are not of police auctions, they are liquidators of cheap chinese crap. B. The items advertised on the site are not what they are when you get them, fake diamonds, not silver, not gold ect ect. Eplanation: this company liquidates its jewelery from a company...

Read full review of PoliceAuctions.com and 5 comments
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R
3:06 pm EST
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PoliceAuctions.com not a police auction and questionable practices

I asked the customer service at policeauction.com where they got their items because I wondered the same thing. They indicated that they have contracts to liquidate merchandise. The auctions are not really police auctions they are run by Vortel Inc. However, when I was sent the wrong item (which was damaged also). I was told to return it and they would send another. I had to pay to ship back the damaged and incorrect item sent to be by THEIR MISTAKE. So I did that. I wait a couple of weeks and see that they have received and processed my item. I also notice 3 of the same items going up for auction while I am waiting for my replacement. I finally call them and they say they don't have anymore so they will just refund it. After I questioned them further, the customer service person said well, we have 3 more on order so we will get more. They ended up just refunding my original bid and shipping. I think they just didn't want to spend the money to ship me my item. So I did not receive the item I bid on and it cost me an extra $12.95 for nothing. I have since seen 2 other of the same items going up for auction. So they did have them.

You need to be very careful when bidding on this site. They seem to have good bargains but they tend to send items that are not as described, the wrong item, or damaged items. (This has happened to me several times now.) You will then have to pay to send the damaged or wrong items back and at best get a refund for the original bid.

I can't say if the items being sold are genuine yet, but I am checking that out as well.

It would have to be a very, very good bargain for me to chance bidding again.

Read full review of PoliceAuctions.com and 1 comment
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kensimm
Waverly, US
Apr 19, 2012 3:07 am EDT

The site looks like a rip-off as soon as the page loads; in no way does it resemble an official police auction site. Further, real police auction sites would have some sort of official seal or other identifying ID. Finally, everyone should know that government designs are very plain, you could not see a blazing multimedia banner. That is jsut not done.

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M
10:42 am EDT
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This company running a bussines under the name of the american gov and under the american police. They are selling fake Diamond or very low grad Diamond as a high grad. There phone number is fake and if I send an email to them ask or complain about anything they don't reply back. such a shame to show american to the world this bad. They do it in the open...

Read full review of PoliceAuctions.com and 11 comments
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B
10:12 am EDT
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I have placed at least 20 or more bids on items that were supposedly seized from police/government raids and siezures. On every item, I was not the high bidder, but was sent an email with a second chance offer to buy this item at a higher price. Every email says that another one of the itmes had been located and was for sale to me at this higher price...

Read full review of PoliceAuctions.com and 9 comments
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E
11:03 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Well, I bought a 14K white gold ring with 16 diamonds that was supposedly worth an estimated $2000. I won the bid for it at $400. I later went to sell it after a few months, and the most that I could get for it was $25. The lesson that I have learned is the fact that if you don't know anything about jewelry, stay away from these type of items. I don't know...

Read full review of PoliceAuctions.com and 58 comments
Frequently asked questions (FAQ) about PoliceAuctions.com customer service
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Is PoliceAuctions.com a legitimate website?

Yes, PoliceAuctions.com is a legitimate website that offers auctions of seized and unclaimed property from law enforcement agencies.

Is it safe to buy from PoliceAuctions.com?

Yes, it is generally safe to buy from PoliceAuctions.com, as they are a reputable company that has been in business for many years.

Can you get good deals on PoliceAuctions.com?

Yes, it is possible to get good deals on PoliceAuctions.com, as the items being auctioned are often sold at a discount compared to their retail value.

How do I know if a PoliceAuctions.com listing is authentic?

PoliceAuctions.com verifies the authenticity of all items before they are listed for auction, so you can be confident that what you are buying is genuine.

What types of items are sold on PoliceAuctions.com?

PoliceAuctions.com sells a variety of items, including jewelry, electronics, vehicles, and other miscellaneous items that have been seized or unclaimed by law enforcement agencies.

Are the items sold on PoliceAuctions.com new or used?

The items sold on PoliceAuctions.com can be either new or used, depending on their condition at the time they were seized or unclaimed.

How do I bid on items on PoliceAuctions.com?

To bid on items on PoliceAuctions.com, you will need to create an account and register for the auction. From there, you can bid on the items you are interested in.

Is there a guarantee on items purchased from PoliceAuctions.com?

No, there is no guarantee on items purchased from PoliceAuctions.com, as they are sold as-is.

Can I return items purchased from PoliceAuctions.com?

No, returns are generally not accepted for items purchased from PoliceAuctions.com.

How long does it take to receive items purchased from PoliceAuctions.com?

The shipping time for items purchased from PoliceAuctions.com can vary depending on the item and location, but typically takes 1–2 weeks.

What payment methods are accepted on PoliceAuctions.com?

PoliceAuctions.com accepts payment via credit card and PayPal.

Is there a buyer's premium on PoliceAuctions.com?

Yes, there is a buyer's premium on PoliceAuctions.com, which is typically a percentage of the final sale price of the item.

Can I see the items in person before I bid on PoliceAuctions.com?

In most cases, it is not possible to view the items in person before bidding on PoliceAuctions.com, as they are stored in secure facilities.

Is there a customer service department for PoliceAuctions.com?

Yes, PoliceAuctions.com has a customer service department that can be reached via email or phone.

Can I sell items on PoliceAuctions.com?

No, only law enforcement agencies are authorized to sell items on PoliceAuctions.com.

How long has PoliceAuctions.com been in business?

PoliceAuctions.com has been in business since 1999.

Is PoliceAuctions.com affiliated with law enforcement agencies?

Yes, PoliceAuctions.com partners with law enforcement agencies across the country to sell seized and unclaimed property.

How does PoliceAuctions.com ensure the safety and security of its users?

PoliceAuctions.com uses encryption technology to protect users' personal and financial information, and all transactions are monitored for fraud.

Overview of PoliceAuctions.com complaint handling

PoliceAuctions.com reviews first appeared on Complaints Board on Jun 3, 2009. The latest review 63 items purchased was posted on Jan 9, 2024. The latest complaint misleading bidding practice was resolved on Nov 03, 2014. PoliceAuctions.com has an average consumer rating of 2 stars from 47 reviews. PoliceAuctions.com has resolved 8 complaints.
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  1. PoliceAuctions.com contacts

  2. PoliceAuctions.com phone numbers
    +1 (714) 556-4900
    +1 (714) 556-4900
    Click up if you have successfully reached PoliceAuctions.com by calling +1 (714) 556-4900 phone number 0 0 users reported that they have successfully reached PoliceAuctions.com by calling +1 (714) 556-4900 phone number Click down if you have UNsuccessfully reached PoliceAuctions.com by calling +1 (714) 556-4900 phone number 0 0 users reported that they have UNsuccessfully reached PoliceAuctions.com by calling +1 (714) 556-4900 phone number
    Customer Service
  3. PoliceAuctions.com emails
  4. PoliceAuctions.com address
    3182 Pullman St, Costa Mesa, California, 92646, United States
  5. PoliceAuctions.com social media
PoliceAuctions.com Category
PoliceAuctions.com is related to the Jewelry and Watches category.

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