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Pof.com / Plenty of Fish

Posted: Aug 13, 2017 by    

I believe my account has been hacked

Complaint Rating:  0 % with 0 votes
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Contact information:
United Kingdom
plentyoffish.com
This morning around 8am I was surprised at the very high number of views and emails I had received to my POF account overnight.
When I tried to access my account I was unable to as it the app would not recognise my password.
I attempted to change my password but did not get the email to say that I could change my password.
I decided to do a search of my emails and found that this morning I had received an email at 7am (i was asleep at the time and only read this email at 08:15 when I couldnt access my POF account)

Now I am unable to contact POF to sort out the problem or access my account which I believe to be exceptionally poor customer service and extremely poor security.
Complaint comments Comments (0) Complaint country United Kingdom Complaint category Other

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PoF.com / Plenty of Fish Logo PoF.com / Plenty of Fish
Customer Care Service
2625 555 W Hastings St
Vancouver
British Columbia
Canada - V6B4N5
+1 604 648 XXXX
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