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PODS / Damage to property

5585 Rio Vista DrClearwater, FL, United States Review updated:
5
Contact information:
Phone: 888-776-7637

In Jan. 08 while delivering PODS units to my new home, the delivery truck broke through my septic tank lid. The damage amounted to $815.00. This was caused by negligence on the drivers part. The septic tank was visible and should have been checked before driving over. In addition no spotter was employed. A spotter is required. The franchise owner from Savannah offered to pay half. I rejected this offer and feel they should pay the full bill. Recommend you do not use PODS as the national company will not support their customers. By the way it took almost 2 months to get a final offer out of the company.
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Cc
  11th of Mar, 2008
Agree Disagree 0 Votes
Who would have been in the best position to know there was a septic tank there, the owner of the property or a driver for a company who has never been there before? Grow up!
Ro
  18th of May, 2008
Agree Disagree 0 Votes
HMM, on this site it is obvious that a reputable large moving and storage company would be better for all to use, like Allied Van Lines? quit being so cheap and look around.
Co
  24th of Mar, 2009
Agree Disagree 0 Votes
March 24, 2009

https://www.complaintsboard.com


Jack Mullins (45605359)


To whom it may concern:

It was agreed that the total reimbursement for the septic tank repairs would be in the amount of $815.00. At that time Mr. Mullins account reflected a past due balance in the amount of $585.06, therefore, PODS Enterprises, Inc credited this amount to the account and the remainder in the amount of $229.92 was sent to Mr. Mullins in the payment form of a check. Mr. Mullins account reflects a zero balance and reimbursement for damage as agreed has been satisfied in full. As per response posted by Mr. Mullins on 4/2/08 this matter has been resolved.

Thank you

consumerresolution@pods.com

(888) 776-7637 ext. 6303

PODS Enterprises, Inc.

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69 Reviews
13535 Feather Sound Drive
Clearwater
FL
United States - 33762
+1 866 930 7637
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