The pimsleur is really unethical company. They told my husband that he only need to pay for the shipping of the CD. Upon knowing that he can cancelled, he told the customer service that he doesn't want any subscription charge but found out they started to billed us 3 subsequent months for something that had been cancelled in the first place. My husband was really pissed off and called them. The customer service said that they will cancelled the billing once they get the package back which they should have as we have the tracking that said that it is delivered. Still waiting for the refund.