Picture Me Studios / Terrible service!
My experience is I went to pick up my pics last night at Goldsboro, NC and the lab didn't send one pose and one of the other poses were not right. I brought this to the attention of the employee not to mention she was the only one there, that one pose wasn't right and that it needed to be reordered with the other pose. She was very nice and sorry about the matter. I asked what I could do about getting them sent to a different location since I stay an hour away and she told me to call customer service. I tried call customer service last night could never get thru, so I tried calling again today. I stayed on hold for 30mins the first time before someone answered. When I explained my situation to the cust rep lady she told me, well you chose that location. Yes I did choose that location that is where the family that was been photographed lived, they weren't buying we were. Then the rep hung up on me. I called back and had to wait another 30mins before I got another rep. She was nice and tried to help me, time will tell.
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