Penske Truck Rental / horrible customer service, bad product
Stay away from this rental company. Horrible Customer Serive & rip off. I rented truck from Sault ste. marie to Cartage, MO. ON the way of moving, i truck started making wierd & scarry noise and check engine sign came on. i had to made unneccessary stop to fix it. I had to stay overnight because of parts. Eventually, end up to my destination 1 day late and as a result 1 day late in returning truck. I went through all kind of trouble because of their truck and they charged me $100 for extra day. I can't believe it. I thought they were suppossed to feel sorry that i suffered because of their truck. Custermor service was joke they send me from one place to another and finally no reply. This is rip off. i can't believe how they do business. I felt like i am in third world country.
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