Pella Corporationcarpenter return unused windows

We had a contractor build a sun room for us. He went to Pella Windows someplace and got windows, however they did not have screens.See the Top 10 Worst Complaints in Mora, MN The place told him that when a carpenter returns unused windows, the screens are taken off the window and thrown away. We have tried to get screens for our 5 windows and can not find any. We also can not find out how to tip them out to wash the outside of the window with out going outside. Can you help me. Thank you. Elva Anderson

  • Updated by #1emandy, Nov 26, 2018

    None of the above. It was an independent contractor and friend that thought he was doing us a favor but getting returned windows.

  • Updated by #1emandy, Nov 26, 2018

    I will not file a complaint against him as he no longer does that. He was good to help us out. I would just like to know how to tip the windows inwards so I can wash them from in the house. There are no levers or anything on these windows.

Nov 26, 2018

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