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Patel Brothers
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1.2 23 Complaints
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Patel Brothers Complaints 23

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K
8:04 pm EDT

Patel Brothers fruits

Bought cherries and grapes from Windsor Patel brothers which were full of fungus. I drived 80 miles for the store. After complaining they said you need to come here. I. Told them I can not come. I sent them pics also but they listen nothing.first experience itself was very upset. They do not have good customer support and do not know how to listen customer complaint

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P
12:25 pm EDT

Patel Brothers Rajbhog Sweets Sandesh

Purchased 2 packings of Sandesh sweets alongwith other grocery items and both the oackings had large fungus on the sweets. The fungus can be clearly scene as green color on the sweets pieces.

I am sure all other packing would have the similar fungi. Went to complain the other day and the store manager clearly said it is not their mistake, since the sweet packaging comes from Rajbhog. I asked them why the packing doens't have any expiry date and he gave me the same answer again that it is from Rajbhog sweets.

Pathetic ! How can you pass the ball to Rajbhog sweets, customers come to Patel Brothers, not Rajbhog or any company to buy grocery. How can I trust Patel brothers, how can I trust buying any basic grocery item from their shop if they just blame the manufacturing company while we complaint. I tikd them they have tot ake this responsibility since this is Patel brothers where we are coming, we don't know Rajbhog or Rangoli or Deep. We just know you. How stupid is the answer that they don't hve to put expiry date on a food item. How do we know an item is good or bad before buying. Most of their sweet items or frozen foods don't have any expiry date. I went to them to talk to them casually, but they gave me this boiling answer that I was pissed off. I had to create a scene after this, although I din't plan for that.

My impression about Patel brothers completely changed today. Although this is the second time it happened to me, earlier we just threw the other item which was not eat-able. We din't complain that time.

It is not about money, it is about trust. We don't go to small grocery shops and just go to Patel Brothers, but now we can't even trust them.

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G
5:54 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Patel Brothers Scam

Frozen stuff kept at these two places mentioned above (Bhavani Grocery and Patel Grocery stores) don't have a mfg/exp date which I feel as per consumer rights I shd know before buying these items. Frozen items being packed and kept in refrigrators, its not easy to make out if that item is suitable to eat or not. When asked with the shopowners, they respond that its from the ccompany. I am not sure if any law alows edible items to be without these dates. Please take some action so everyone follows the laws and don't play with consumer's health.

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AQS Saifee
US
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Sep 30, 2024 10:02 am EDT
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They sell expired prodcuts like chips and other. Please check expiry date. Sometime they put a sticker on expiry date.

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Reshmi Das
US
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Jan 20, 2024 9:42 am EST
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I think Patel brothers is a bad store and I don’t like and the variety of foods is no good.

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Binita Pavar
US
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Nov 04, 2023 6:40 pm EDT
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Today I purchased 10 lb bag of onions from PATELBROS Newark avenue store. It looks like all the onion is wet and spoiled and smelling. I heardly found 2-3 onions which are ok to use.

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smita ym
US
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Jan 07, 2023 1:29 pm EST

Hi, I am Smita. I visited Nashua store location of Patel Brothers on 28th of December and made a purchase out of which dosa batter which was for $3.99 is expired and not edible. I would like to file a complaint and request for a refund.

I have attached product image and bill receipt for reference

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ugurhan
US
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Nov 11, 2019 6:04 pm EST

My wife and I shop at Patel almost every week . We purchased 3 frozen pastry dough usually we don't keep the receipt; we keep the dough in the freezer. today she try to use it, she noticed the expiration date 2017 to 2018 today is 11/8/ 2019 We took the dough back today it was purchased about month ago.
they refuse to take it back. We noticed several times they are selling expired product. They should be responsible what they put on the shelf, It is not my responsibility to check the product, it is their responsibility. to make sure their food is safe to eat and it is not expired. Their attitude was if you don’t have receipt we will not refund or exchange. Usually no one keeps grocery receipts especially frozen product. Usually any super market will take back any bad food.
Patel Brothers
1190 S Washington St, North Attleboro, MA
North Attleboro, , MA. 02760
United States
2 packages Mersin pastry leaves, 360g 24 Pcs, Origin Turkey approval Number TR-38-K-000750
Production date Pro date :10/2017 EXP date 10/2018 Bar code 8 [protected]
1 package Ipek triangular leaves Net Wt. 14.1 OZ (400g)vintage food corporation Product of Turkey EXP. date 27/08/ 20`18 They are selling expired food.
bar code 8 [protected] I hope this information is enough .

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Neethunkp
US
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Oct 16, 2019 2:13 pm EDT

Found insects inside patel swad tamarind packet. This could affect the health of family especially kids, will have to resort to stronger media if not corrected.

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anubhav9321
US
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Aug 27, 2019 10:06 pm EDT

Some of the items were missing from the bill and but is added in the bill. Also the nescafe coffee is was expired and is given to us.This kind of behaviour is not acceptable and is like fooling the customers.We live near to downtown to chicago and coming to naperville just for patel brothers and we got such thing is just not acceptable

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Sachin Gedam
US
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Aug 11, 2019 1:37 pm EDT

I purchased a kachori packet from Naperville IL store with trust that Patel brothers selling a quality product.
When i about to use that product at home, i observed that it was an expired product on 12Jun2019.

Patel brother should do regular inventory check and QA of all products atleast for eatable products needs to be scan on regular frequent.

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Customer901
US
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Jul 02, 2019 3:58 pm EDT

I bought fresh handmade chapati packs, chum chum sweets and samosas from patel brothers monroeville, PA. When I opened the pack there were Stale chapatis, fungus on sweets, spoilt potatoes in samosas.This is so bad never expected from patel brothers.

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SKTh
US
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Nov 12, 2018 8:25 am EST

I bought this biscuit from Patel brothers N Attleboro and I found a wire inside it. This was a Brittania 50-50 biscuit that was on the shelf. My wife actually took a bite and then found out about it when she felt the wire on her teeth. Felt really disgusting afterwards. Not at all happy abot the whole experience.

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Overview of Patel Brothers complaint handling

Patel Brothers reviews first appeared on Complaints Board on Jul 22, 2009. The latest review Cashier Karishma Patel at Patel Brothers Niles. was posted on Oct 25, 2023. The latest complaint Scam was resolved on Jul 22, 2009. Patel Brothers has an average consumer rating of 1 stars from 23 reviews. Patel Brothers has resolved 1 complaints.
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  1. Patel Brothers Contacts

  2. Patel Brothers phone numbers
    +1 (630) 213-2222
    +1 (630) 213-2222
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  3. Patel Brothers emails
  4. Patel Brothers address
    2410 Army Trail Rd, Hanover Park, Illinois, 60133, United States
  5. Patel Brothers social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
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Scam
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