Outrigger Enterprises review: Don't get sucked in 46

Hello: I enjoyed my visit to the Outrigger VAcation Club. I spoke to a staff member after the group presentation and was plesantly suprised. We didn't buy anything, but hope to down the road. We had no problems with the gifts. Free gifts do work a little differently, but we are flexible and can use the travel package. We didn't expect the hotels or airlines to give up prime travel time, but as I mentioned we're flexible and can fly midweek, we can also stay somewhere mid week. We realize we have to front $50.00 for the reservation, but we get that back when we show. I think all of these requests are reasonable. My experience was great, and I will probably do business with this company in the future.

This thread is very interesting to me since I attended a presentation in Plymouth for the Outrigger Vacation Club last night. It was an offer for my husband's birthday... he said it was the worst birthday gift I've ever given him. Our problems were with the attitude of the presenter and our sales person. Everyone was courteous until we said we as timeshare owners, we doubted the ease in which arrangements could be made. Though they are not selling timeshares, their sales techniques are exactly the same. In our mind, everything promised at these presentations should be taken with a grain of salt. I was interested, but not willing to make a purchase without thought and research ( what I was doing) when I reached this thread. The reaction of my sales person and the presenter made me doubly sure that walking away was the right decision. Why ask for the holes we might see in the program if you don't really want to hear them. Of course, they called in the closer who was much more courteous and intelligent. Of course the price kept dropping the more we said no. It wasn't a ploy on our part. And yes, I let myself in for this experience because I was attracted by the offer. Does anyone really go without enticement? The offer was not as stated and explained on the phone. You must put out $50 to some company and hope for the travel voucher, the restaurant gift card, and the Marriott getaway. I had hoped to use the Marriott offer soon, but it is all tied to one company and $50. If it seems too good to be true, it probably is. I'm off to search for more feedback from happy or unhappy Outrigger customers.

This company takes customer service seriously. Everyone I have spoken to is courteous and professional. I recently purchased and booked a trip immediately. We had a great time and everything they promised came true. Without this travel plan, we never would have gone on our first vacation after being together for nine years.
If there is anyone to blame, it is the marketing company that is responsible for inviting you as a guest. The marketing company gave us the wrong address to the sales meeting, which was quickly resolved with a phone call. We also knew that no one would just hand over free gifts without a catch. That's why we live by the creed that good isn't cheap and cheap isn't good. Fortunately, we found a product we really like.

Sorry to hear you didn't have a good time. We enjoyed our presentation. The speaker was funny and we laughed a lot. My husband and I were interested in purchasing the program but it was not financially doable for us. We have booked our free trip and are looking forward to it. We will probably do business with this company in the future.

Hello!

I am so sorry to hear about your experience with Outrigger Vacation Club. Our customer service department would like to help you with this. The goal of our company is to ensure every clients happiness. Please call [protected], and someone will assist you with this and any questions or concerns you may have.

Thank you,
Communications Director
Outrigger Vacation Club
reservations@outriggertravelclub.com

I got my free gift certificate and gas card and am now a member of the club. To each his own. Why didn't you get the free gas card or the certificate?