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Otel.comCan't get them online

Made a booking with otel.com with my credit card on behalf on mr ahmad barakat. The booking was with jolie ville hotel luxor egypt. The dates 17/3 - 27/3 this was confirmed on the 8.2.2015 at this persons email address [protected]@yahoo.com the reference number for this booking from otel.com was om [protected] unfortunately, mr barakats mother has to have critical heart surgery and he cannot attend. Therefore, i have been trying to contact otel.com to arrange a refund to my credit card of $796.93. My name linda c clements email [protected]@yahoo.com. I cannot contact them at all. Going through otel.com. Or oguz [protected]@metglobal.com. Been trying for days and the emails are returned to me.As non deliverable i fear that this will go on til the date is overdue and no refund will be possible.

Li
Feb 14, 2015

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