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Optics PlanetHolding money for cancelled purchase

Al Feb 04, 2015 Illinois

I ordered digital camera online and my credit card was charged immediately. in 2 days they cancelled my purchase and since that time i cannot get my money back. customer service admitted mistake by not cancelling actual transaction, but 3 days later they say that my credit card was not charged because they never charge until they ship the product.
i have bank statement showing the charge and my back confirmed that merchant made a charge.
this company is fraudulently holding my funds and i just want to make everyone aware not to trust them

Optics Planet

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