SUBMIT A COMPLAINT

OnTracmy package was marked delivered but isn’t

This is the third time I'm experiencing a problem with onTrac. Previously two orders from fashion nova were marked delivered but weren't. This time it was a Sephora order. OnTrac marks delivered but the package is never anywhere to be found. It's always LOST apparently. I never experience this problem with other shipping services like fed ex, usps or ups. Just onTrac. I hate this company and I wish you would go out of business. I'm going to file a police complaint about this. This is the third time my package was stolen by you guys.

Ya
Dec 12, 2018

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