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Posted: Jan 12, 2018 by    

Bike GX 4.7

Complaint Rating:  0 % with 1 votes
0% 1
We got it home and put it together. When we went to use it, the resistance would not work. When we call customer service we were placed on endless hold and no one ever picked up. After several tries the next day we finally got some one to answer and told them the problem. They said they would send the needed part and video on how to fix the bike. We waited five days and no part. I paid a lot of money for something that did not work and then got very bad support. I am very disappointed with your company and so will be returning the bike to where I got it for a refund and will never purchase another product from your company
Complaint comments Comments (0) Complaint country United States Complaint category Weight Loss Products and Programs

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NordicTrack Logo NordicTrack
Customer Care Service
ICON Health & Fitness
Customer Service Department
1500 South 1000 West

United States - 84321
+1 800 862 3348
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