NOKIA 6275 - SET NOT WORKING (UNDER GUARANTEE)Dear Sirs/Madam,
I bought the Nokia 6275 (RSN-RNKMQH265211)
vide invoice no. 01004012360430405 Dated : 20/07/2007 from M/s Reliance Web Word- JADE ARCADE opposite Paradise MG Road, Secunderabad.
I noticed some problem in the set & it was given to Micronas Telecom, Raj Palace Hukum Singh Market, Sector 27 Noida on 5th may 2008 against the Job Sheet no. 114434038/080505/3.
Today i.e. 6th May, 2008, I received a Phone call from the Service Centre that the set has been tampered & can not be repaired. They asked me to take back the set from them.
The answer which I received from the centre was shocking as I can not even assume that the NOKIA Service Centre can handle his customers like this.
Dear Sir I am requesting you to kinddly look into the matter & update me the status at the earliest as per your Name & Customer Driven approach.
XEROX INDIA LTD.
U.P. - 244926