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NCO Financial Services / What a sleazy operation!

1 United States Review updated:

Several years ago, I purchased a cell phone for my son with cerebral palsy to have in order for me to have constant access to him, and he to me, during his workday in a sheltered workshop for functionally disabled adults. Beginning two or three years ago, he began receiving calls from this company (NCO) regarding an unpaid bill by someone with a different name who apparently had this phone number at one time. My son is unable to answer the phone immediately when he receives a call due to his physical limitations; he must take several minutes to retrieve the phone from a special pocket on his pants, and then, seeing it is not from me, has me listen to the voice mail in the evenings. I have called this company repeatedly over the years, and they invariably apologize and say the problem will be corrected. But, it is all to no avail. The phone is only for emergencies, and, naturally, this causes my son great anxiety when it rings in his work place, and he is unable to immediately retrieve the phone. I have read online the numbers of complaints about this company, and see there is little recourse for an innocent victim like my son except to get a new phone number, at some expense, and hope for the better. What a sleazy operation!

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Comments

  • Sa
      14th of Apr, 2008
    0 Votes

    They are rude and disrespectful and i think its time for another class action law suit to happen.

  • Ji
      2nd of Mar, 2009
    0 Votes

    I Agree this is a company that thinks money grows on trees and you can pay your debt just like that notttttt very likly they should think before thay act not very bright I think

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