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Napster / Cancellation

United Kingdom Review updated:
5
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I can't believe how difficult it is to try to cancel the free 7-day trial its absolutely ridiculous. The instructions tell you to sign in then click on my account in the top left hand corner select account status and billing menu then SIMPLY chose the change membership option. Believe you me there is NOTHING SIMPLE about this process, i can't even get signed in never mind anything else. SOMETHING NEEDS TO BE DONE ABOUT THIS
A warning to anyone thinking of trying the Free Trial then cancelling BE AFRAID VERY AFRAID !!!!!!!!!!!!!!!
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An
  31st of Oct, 2008
Agree Disagree 0 Votes
Sir
I am so anoid that you are still taking money from me. I have cancelled, i have never used your service. I cancelled.I would like a refund of money.My id is;692850830

mr Jackson..
Pa
  18th of May, 2009
Agree Disagree 0 Votes
I agree took me fours tries and about a 40 minute wait. they dont answer so you will hang up and they can charge you. I refused to hang up until they refunded my 14.95

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Customer Service
Overall Satisfaction Rating

38 Reviews
701 5th Avenue, Suite 3100
Seattle
WA
United States - 98104
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