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MyFax.com / can.t cancel account

United States Review updated:

Couldn't cancell account. Went to web-site & called ph# there. After phone tree hell auto-voice said "To cancell yyour account, go to our web-site and use the support chat feature." Tried this for 3 days.. Their 24/7 chat support was never on-line. Finaly came here to Complaints Board. Read message reply from VP Steve Adams @ Myfax. Big surprise- the extension he gave in his post was invalid... BUT I was able to get through to a live person at this ph# and was finally able to cancell account. IF YOU WANT TO CANCELL YOUR MYFAX ACCOUNT CALL [protected] !!!

Mr
Apr 15, 2013
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Comments

  • Pe
      May 21, 2013

    My Fax is a scam! They tell you the recipients "fax is down" to attempt to get you to go over the 100 pg. free limit, when you try repeatedly, they then charge you after you exceed the limit. They then charge you again when you try to cancel in 30 days by lying and saying they didn't get your cancellation request.

    I am reporting them to the FCC, FTC and FBI. It's a scam and it is next to impossible to find the CEO's email...BUT, I DID find his FACEBOOK Page!! here is the link, and on his page is a link to his bogus MyFAX Facebook page too!

    https://www.facebook.com/joseph.a.nour?fref=ts

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