Movie Star Planet — my daughter paid £10.49 for a months vip status they have taken the payment but she not been made a vip.
I updated my daughters movie star planet" purpel and pink girl "account with a months VIP costing £10.49 on Tuesday 6th Jan 15, and although they were quick enough to take the money off of her itunes account they did not make her a VIP.
After 24hrs I contacted moviestar planet letting them know what had happend, ( that was on Wed am), it is now Fri evening and I have not heard anything, not even a email to say they have got it.
My daughter is very upset, as this was birthday money she had put on it, and enjoys playing the game, but if this is not resolved she will not be playing it any more.
I hope you can help me with this matter
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