Movie Cube / poor service
This was my first and last experience with movie cube.
I rented 2 movies, went to another location to return the next day. The box would not accept one of them. I called the customer service number on the display. long story short, i was instructed to place the movie in the lock box attached to the display and the movie was considered returned as of that date. i waited several minutes on the call to get the Return ID number.
Weeks later I still had a pending charge of $37.31 from movie cube on my card. I called and was told the return ID number i had was of no help because it was from the Georgia call center. I think i was talking to someone in India this time. It turns out the original customer service rep mixed up the movies. Terrible service all around. we'll see if my second call resolves the issue.
I will never use movie cube again. I've never had a single problem with redbox or netflix so i'll stick to those.