SUBMIT A COMPLAINT / Avoid like the plague

United States
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I ordered the Canon Vixia HF M40 16 GB Camcorder for $399.00 including shipping. The lowest price anywhere else for that item is $550.00. Same day I got an email and voice mail from "Ben" asking to call to CONFIRM the order. Both messages were pleasant. We called and after being on hold for a little while, a not so pleasant "Ben" answered basically asking "what do you want" The item had been discontinued and they have the new model for $650.00. This camcorder is NOT discontinued. Next, he said they are out of stock. Then, when challenged, he said there are canceling the order and basically hanged up.


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