Latest Reviews and Complaints
MonteCasino Complaints Page 2 of 2
Chased out of the property
Thank you for your prompt response in regards to the incident we had, but if i may refer you to the words you used 'We will respond to you shortly once our investigations are complete.' how long will that takes
becuase we would like to come to Montecasion again but if we dont know what we did wrong if there was anything we did wrong, because we just like laughing and enjoying ourselves and again we dont drink alcohol beverages, like we were told that we were drunk...!
Broken seat at show
We booked seats for the Tattoo for the 20h00 show Friday 11 September. We went to our seats early and realized that our one seat was broken (C1 D block). We immediately called one of the gentleman dressed in black suites walking with walky talky's. He came to have a look and told me it was broken the night before and was supposed to be fixed. He radio'd it in and the person on the other side said there will be plenty seats open, we must move. When the show started, we looked around, saw no seats near the front where we were sitting open (not 3 together) and we did not see the gentleman who helped us again till the end of the show. I asked him what happened about moving us, he said, sorry, he forgot he will make a plan. I said it is no use now, as we did not want to move further back and the show was nearly over.
We paid R200 per seat X 3 and feel that for that price we should have had seats that were not broken or at least a plan could have been made to assist us. I wonder if they ever bothered repairing the seat or if it was just going to be left broken for the duration of the show. The show was really good, would have appreciated it more on comfortable seats, though.
I am a staff at Monte casino and I work in one of the restaurants .on Sunday the 11th of February as I was on my way home I met heavily armed and excited security who pointed a gun at me and when I asked him why he was doing that he got hysterical at me .I managed to get the car registration number Jc87wd gp .I'm not happy about his behaviour
I Abigaill Leonard [protected], my husband Andinaan Leonard [protected] always plays regular. since we've been playing we never win big. others around us always pays. i will put in 100 - 1000 and not even get proper free spins. this is not fair we always lost. i would like to know why?
im complaining about these draws i never won not even one day but i gamble a lot with the high bet or they is something l should do which l do not know. please this thing is killing me emotionally day by day why some people gamble with small bets but they enter draws and wins why?
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M0nte service iz [censored] . . . . I was with my gf. N just came into the parking lot. N I was told to get the F out. Yes! The guys in the black vans. They swore me. They were very racist and rude.
I lodged a complaint and even gave the registration number bf13vg and told them it hapend between 11 and 11.30pm on the 2nd july 2011. They stil have n0t done anything. Even my gf said omg why is that guy being so racist and she told me n0t t argue because they are armed. And he was screaming and swearing at me at the top of his voice I gues cause they saw I was alone with my gf.
I will never go back to montecasino again.
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