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1.8 10 Reviews

MoneyKey Complaints Summary

2 Resolved
8 Unresolved
Our verdict: When using services from MoneyKey with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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MoneyKey reviews & complaints 10

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Newest MoneyKey reviews & complaints

ComplaintsBoard
V
10:20 am EST

MoneyKey No clue

Has sent something to a collection agency with my name on it, however, I have never borrowed from this company, nor any other payday company. How do you even get my name?

Desired outcome: Written apology and notice to Vance and Huffman LLC of their mistake. Immediate removal of account off of my credit report.

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C
1:27 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MoneyKey has left an official reply on this complaint.

MoneyKey Harassment from collection agency for Money Key

Would like information on the collection agency that they sold or turned over my debt to. Thomas Fisher @ [protected] contacted numerous people when he had contact information for me directly. Also want info on agency. United phone # [protected]. Seeking to file for harassment against them. First Mr. Fisher contacted numerous people that they felt had a connection to me when some of these people do not. They told one person that they contacted that I put her down as a reference when I did not. When I called the 888 number he provided me the person on the other end treated me like a criminal and wouldn't even let me talk. I tried to get information regarding the debt. She had personal information so know that they had my contact info and didn't need to contact the other people they contacted. After getting no information from the lady at United Firm (who advised that she didn't have to send me proof of the debt) Mr. Fisher later called me again at my work number to say he was coming to my place of employment to serve me.

Desired outcome: Seeking relief due to harassment and defamation

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LynFish
uvalde, US
Apr 26, 2021 11:50 am EDT

So did any one ever serve you had the same call, with the lady being rude and calling my place of employment.

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LynFish
uvalde, US
Apr 26, 2021 11:48 am EDT

so did they show up to serve you with papers. they just did the same to me.

ComplaintsBoard
M
3:08 am EST

MoneyKey Unreliable company

Please, don't be so naive like me, don't waste your time and money dealing with these people.
Even if you take a small loan from them, you will pay 3-4 time more and it can ruin your budget. I don't know what I was thinking when I signed up the papers. Now I have to pay $1000 in total instead of $300 I borrowed.
Please, don't let them rob you. Look for different places for taking loans.
Good luck!

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Is MoneyKey legit?

Our verdict: Complaints Board's thorough examination reveals MoneyKey as a legitimate entity with notable strengths. Despite a 20% resolution rate on customer complaints, which invites a closer look, MoneyKey stands out for its commitment to quality and security. Clients considering MoneyKey should delve into its customer service record to gauge compatibility with their expectations.

MoneyKey earns 94% level of Trustworthiness

Perfect Trust Endorsement: MoneyKey achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for MoneyKey. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

MoneyKey has registered the domain name for moneykey.com for more than one year, which may indicate stability and longevity.

Moneykey.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Moneykey.com you are considering visiting, which is associated with MoneyKey, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for MoneyKey have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

MoneyKey website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Adult content may be available on moneykey.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with MoneyKey's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 20% of 0 complaints were resolved.
  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
ComplaintsBoard
B
3:36 am EST

MoneyKey don't use them

If you're reading this it means you are dissatisfied with their service too.
Yes yes yes, the same thing happens to everyone who deals with MoneyKey. You think that you have a definite number of payments, but all of a sudden you find out that they increased it for no reason.
Or if you made a final payment and it turned out that you owe them some money and it doesnt't matter that you paid on time, you will have to give them more money anyway.
Here's one way out of this: don't deal with MoneyKey!

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ComplaintsBoard
N
3:18 am EST

MoneyKey Support

I'm shocked with MoneyKey customer support. I was not satisfied with their service and I called their phone number to discuss that with their support. Person was nasty and rude. After I explained everything, she said that I was a liar and asked me not to call again! What kind of support is that?
MoneyKey need to do something about their customer service!
I told the rude lady that I will contact MoneyKey owner about her attitude and she just disconnected. Terrible!

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ComplaintsBoard
H
5:20 pm EDT

MoneyKey They changed their minds too quickly

I took lo*n from the company www.moneykey.com. I took $300 and already returned the half of the sum. I contacted the rep and asked if it was possible to pay them less and extend the deal. The seller agreed and after someone time I received the voice mail, where they asked to pay money in this month. Seriously? Then, why they have agreed to extend the deal. Terrible deal and services, as well as I don’t understand the rep.

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I
5:36 am EST

MoneyKey They started to take strange sums from me

I took loan from the company www.moneykey.com. I spoke with the rep, who provided the list of payments. I needed to return $120 per month. It was fair enough, so I agreed and got loan. I recently checked my account and it turned out that they took $120 for the first month, but after that they took $180 and $90. Completely strange sums and they didn’t warn me about these withdrawals. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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A
12:17 pm EDT

MoneyKey They started to take wrong sums from me

Don’t deal with the company www.moneykey.com. I took $800 from them, and the rep told me that they would take $150 from me each month. I was really surprised, when I checked my account and it turned out that they already overcharged me. They took $150 only for one month, but later they started to take larger sums. I tried to reach the rep, but no one replied. Please leave comments about this company, because people should be aware when they deal and take loans from such dishonest people.

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gewiss
, US
Jul 10, 2013 1:52 pm EDT

Moneykey.com is a complete scam! I've told everyone on my friends list about this site. Please people, If you have sense… don't do anything affiliated with this company!

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Chicken Legend Guru
Amityville, US
Jul 10, 2013 10:53 pm EDT

I find your baseless claims insulting. Clearly you are just bitter because of the "situation" involving the compromising pictures of you and those black men in the restroom. It's no one's fault that you couldn't keep those to yourself.

ComplaintsBoard
C
10:55 am EDT

MoneyKey Don't borrow from them – total rip off

I desperately needed money and I decided to use the services of www.moneykey.com. I wanted to borrow $500 and the agent didn’t tell me the amount, which I would need to return, but at that moment I needed only money. I borrowed this sum, but after that the agent told me to return $2000. WTF? How it possible. I started to argue with them, but the agent told me that they would call to the police. So be careful if you borrow from this website or leave comments if you have horrible experience with these scammers.

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gene Michelle
Walnut Creek, California, US
Feb 08, 2021 4:47 am EST
Verified customer This comment was posted by a verified customer. Learn more

payment schedule is set up to facilitate payments to be missed. this outfit is a little unethical

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2017IS
, US
Jun 01, 2017 7:34 pm EDT

Scammers* (moneykey)
we fell on some hard times and my husband was online he came across this ad for a loan company ("moneykey)
Next-day from filing out an online loan application he gets a call from a gentleman from (*moneykey) saying that he was approved for up-to $5000! but we didn't need to borrow so much, my husband asked about a loan for 1000$"yes""yes"I came home my husband explained it to me I even spoke with the guy myself... hear is were things start to get messed up... so he says" ok if y'all can get a $50 itunes card and give them the account# to pay for "app fees"? desperate and despite the second thoughts we got an gave them the itunes card# omg! then about 10 mins passes no call back? so I call another guy answers the phone, (an knows who I am an y i'm calling) tells me mrpeter is on the phone at the moment transferring the funds to give him 5mins to call back... then 20something mins later mrpeter calls say " congratulations, everything has been approved.. (?) all you must have to do is send $100 for insurance reasons? (wtf) after going back an forth we asked for a refund, on more than 1 occasion we caught him in a lie buy the time they were closing for the day, my husband spoke with another man who said they were going to send the 50$ refund to our bank account... but still nothing... don't do it! always search company name an the word scams!?

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Ms. Pooh bear
, US
Sep 13, 2016 1:33 pm EDT

I have dealt with MoneyKey for over a year now and I have never had an issue with any of them. I communicate via email which is how they send my receipt/statement or via phone and everyone has been courteous and very helpful. They even let me go for one payment because I was really in a bind. They are great in my book. Another company I deal with it Mybackwallet.com. They are also wonderful. Again, very courteous and always wonderful to work with

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Terressa Hubbard
, US
Oct 05, 2018 11:59 am EDT

But why do they tell you once they send the money u have to send it back then they will send again

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francis l. haggerty
Dallas, US
Jul 22, 2015 3:49 pm EDT

I gave you information. what do u want me to send?

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francis l. haggerty
Dallas, US
Jul 22, 2015 3:48 pm EDT

no photos

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francis l. haggerty
Dallas, US
Jul 22, 2015 3:45 pm EDT

my name is Francis L. Haggerty. I need some help in getting my date changed for withdrawals for pymnt. I keep calling Money-Key they tell me to call my bank. I call my bank and say vice-versa. I'm tired of this. I've had two months worth of withdrawals amounting to $140.00. I can't do this another month. My check does not show up @12:03am in my acct. Later around 6:am it may have shown up in my acct. I've tried to get my bank to look-out for this but nooo.. I've called Money key and nooo. Now I will have to do something to help myself.

ComplaintsBoard
A
8:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

MoneyKey Not being truthful about payments each

I borrowed 400.00 from Money Key they told me my pay moment be 90.00 each month but they lied . When I called them about how my payments being 122.00 each month they gave me all kind of excuses. I also ask them for statement and long itt takes to pay this bill they would give me a ask.

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Contact MoneyKey customer service

Phone number

+1 (866) 255-1668

Website

www.moneykey.com

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