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[Resolved] Money Catch / unclaimed money professionals

2-5 Australia Review updated:
Contact information:

I wanted to bring to light a crime syndicate called money catch. This criminal syndicate presents as a business, it approaches individuals asking the 'assist' you in accessing mythical large sums of money. They are after your money and want to steal your identity and financial details. The individual is understandably sceptical about being approached. Money Catch owner comes across as the ultimate professional, from the well-worded website to her well-crafted emails and they point to the countless happy customers with positive on facebook and google. Money catch owner reminds me of a slimy octopus with tentacles everywhere. The positive reviews are fake, they buy them from facebook review sellers and via a site called Quora see proof as attached

Money Catch is a great faker. Fake names fake reviews, fake references, fake promises, with a big web of black market trading in your identity and information. Please be aware.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Money Catch Customer Care's Response, Sep 18, 2018

    To all customers, consumers and persons who are interested in the business operated by Money Catch.


    Money Catch has been the subject of a significant amount of trolling during recent times. Such trolling making totally false, unmaintainable and incorrect accusations in relation to the business carried on by Money Catch. The allegations are scurrilous and without any foundation.

    Money Catch is a business that has been operating with integrity and impunity since 2006 and in an honest and ethical manner.

    Money Catch has been operating since 2006 involved with the recovery of unclaimed money, cyber investigations, scam investigations and skip tracing. Money Catch operates within and adheres to telecommunications (Telemarketing and Research Calls Industry Standards) 2017 and every telephone number is run through the Australian “Do Not Call Register” as required by Law.

    When Money Catch locates or ascertains a source of unclaimed money owing to their potential clients, those clients are advised and it is entirely the client’s choice if they wish to use Money Catch’s service or to affect the claim themselves. Should the client elect to affect the claim themselves then they are provided with the necessary information to pursue the claim for their own unclaimed money? The benefit to them of using the Money Catch service is that a professional service can carry out all the inquiries, investigations and provide all necessary information in a more efficient and timely manner.

    Money Catch is Australia’s leading unclaimed money professional and accesses information that is not easily or freely available in relation to unclaimed money therefore providing a significant service to the clients who choose to use that service and allowing a greater number of people to acquire unclaimed monies that are owing to them than what other organisations are able to do. The access to additional sources of unclaimed money is only a benefit to clients.

    Money Catch does not stalk people and as set out, adheres to Industry Standards including the Telecommunication Standards set out above, ACCC Debt Collection Guide and the “Do Not Call Register”.Full and complete information and disclosure are made by Money Catch as part of the relationship with clients and that is provided before any contract is entered into and the client has an absolutely free choice if they wish to deal with Money Catch or not.

    The fees that are charged by Money Catch are applicable to the work performed for the investigation and support and the levels of fees that have been set out by unknown persons who are trolling the website are simply incorrect and will not be maintainable. Money Catch’s fees are disclosed to all prospective clients and customers before any work is performed and again, that client or customer can decline to engage the services of Money Catch.

    In accordance with proper procedures and Australian Law, Money Catch is required and does hold a Master CAPI Licence and that Licence requires compliance with Ethics and Standards by all holders and Money Catch does comply with those Standards. Obtaining the Master CAPI Licence requires significant study and also a thorough investigation of the Licence Holder – which cannot reveal any criminal or Police record or any financial dealings that have led to bankruptcy in the past. Money Catch has always passed the statutory inquiries that are made by the Licensing Authorities and continue to hold and operate under the appropriate Licences because they have passed and continue to pass all requirements.

    Confirmation of the above matters can be confirmed by inquiry through the appropriate websites and Government Authorities – particularly through the NSW Police or Security Licensing & Enforcement Directorate (SLED).

    Money Catch does not know or understand the basis of the totally incorrect and scurrilous allegations that are being made about them. Money Catch can confidently state that they have not received any complaints from customers who are known to them and whom they have dealt with and for whom they have obtained unclaimed money and the authors of the matters that are being trolled and put out through the internet are by persons who remain anonymous and are unable to be corresponded with to be required to state the basis and/or reasons for the incorrect allegations.

    Money Catch is also aware that persons involved with the above activities are using photographs of the staff of Money Catch and impersonating Money Catch in their posts and reviews.

    All persons that deal with Money Catch should ensure that the source of correspondence only comes from the Money Catch domain name –, staff emails with or that they have spoken personally to the staff at Money Catch.

    This statement has been prepared by the Companies Senior Management and Trenches McKenzie Cox Solicitors Lismore.

  • Money Catch Customer Care's Response, Oct 16, 2018

    We have contacted Quora about the fake pictures posted by Jenny Bibby and the posted reviews that are stated above. Quora state the posts/images saying we buy reviews online, does NOT exist on their platform.

    Dear Consumers

    Clifford Rosey is a Fake Troll Profile who has been harassing Money Catch staff and business with FALSE REVIEWS/POSTS - THE ALLEGATIONS ARE SCURRILOUS, ILLEGAL AND WITHOUT ANY FOUNDATION, THE PICTURES ARE ALL FAKE CREATED REVIEWS

    IDENTIFIED SCAMMER - Real Faces of Scammers

    Clifford Rosey is posting we buy fake reviews, which we don't - his proof above is not proof at all. This is actually our client review who has used our services. He has stolen our client's images and her review that she gave to Money Catch and created the image he has posted above saying she gave us a fake review for money - this is totally untrue and we have investigated this with Quora who state this image/post does not exist on their platform.

    This person has also created the 419 scam email around our business, saying we are scamming people - This email is not from our business. We have attached a snap shot of the email Clifford Rosey has created.

    IDENTIFIED SCAMMER - CLIFFORD ROSEY - who has also never called our office.

  • Money Catch Customer Care's Response, Oct 16, 2018

    People who are interested in our service, please continue to contact us where we will provide you with Legal representatives that you can speak with. We have legal representatives all over Australia and Internationally that are happy to speak with you.

Sep 13, 2018
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  • Av
      16th of Oct, 2018
    0 Votes

    Money catch unclaimed money professionals use many different names, many fake websites and fake positive reviews, they make up excuses as to why they have a bad name but it all scam. Clever scammers moneycatch.

  • Mo
      16th of Oct, 2018
    +1 Votes

    @Avril Brick Dear Avril, we are not fake and a scam. The images you have posted are not our clients and consumers can easily see this. The second post money catch buyer beware, you have posted against another business overseas, this is not our business - if you click on the link it goes to - which is NOT our domain.

    The reviews you posted about are Fake, as we don't ask for ID from clients upfront. Our phone lines are always answered and recorded. We also don't have sales reps and if we do call anyone all our staff are trained, who are polite and friendly.

    As previously stated we don't buy fake reviews online we have several lawyers who will vouch for our service and are happy for us to provide consumers/client with their contact details to verify our business operations.

    The phone numbers posted by Ashely Shoaf are also incorrect phone numbers for calling Money Catch directly.

    We also make note that yu have posted the same information as Kandall Mcgie - which is a good indication you are the same person creating many fake profiles with fake posts to look like lots of people are complaining.

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