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[Resolved] Money Catch / a rogue agent, total scam

Review updated:

I have gone to money catch website hoping to find some lost money since times are tough, I did a free search and the search looked like it was down. I started to read the website and something in what it said sounded like a scam. The website itself seems fixated on telling you how to identify a scam (very odd thing).

I decided to use their investigation and recovery services and went to check their reviews. What I discovered was that Money catch is in actual fact doing a lot of fraud. They were falsifying all their positive reviews on the internet, making up the accrediting organization like AAVIP.COM.AU and then accrediting themselves. In shorts, a sophisticated, well-managed money scam with the purpose of taking your money and trading in identity theft if you are stolen personal and financial information you provide as part of their collation of information to assist you to access the thousands they promise is waiting for you.

people want to believe Money Catch's promises of finding untold wealth or inherited in the hundreds of thousands of dollars from a long-lost cousin. But as with all good scams its set up to look above board and honest. Moneycatch.com.au and its operators who are said to operate between Australia, India and Finland are a long-running internet long con operation.

Complaintsboard.com, /link removed/ pissedconsumer.com, trustedbusiness.reviews, reviewstalk.com are filled with complaints about them. Read them, open your eyes and tell others. Stay safe.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Money Catch Customer Care's Response, Aug 01, 2018

    To all customers, consumers and persons who are interested in the business operated by Money Catch.

    Money Catch has been the subject of a significant amount of trolling during recent times. Such trolling making totally false, unmaintainable and incorrect accusations in relation to the business carried on by Money Catch. The allegations are scurrilous and without any foundation.

    Money Catch is a business that has been operating with integrity and impunity since 2006 and in an honest and ethical manner.

    AAVIP is not our business or website, this is a third party Association that completed an Audit on us, that shows we comply as an online business and an unclaimed money agent - we passed all their checks which had over 12 modules of assessment. Our site has not been down in recent months and the FREE community service search works well. We also have no contact from this person by the name of Jackson Colton. We encourage our clients to contact reputable people on our testimonials page who are all Real people and Real Reviews.

    Money Catch has been operating since 2006 involved with the recovery of unclaimed money, cyber investigations, scam investigations and skip tracing. Money Catch operates within and adheres to telecommunications (Telemarketing and Research Calls Industry Standards) 2017 and every telephone number is run through the Australian “Do Not Call Register” as required by Law.

    When Money Catch locates or ascertains a source of unclaimed money owing to their potential clients, those clients are advised and it is entirely the client’s choice if they wish to use Money Catch’s service or to affect the claim themselves. Should the client elect to affect the claim themselves then they are provided with the necessary information to pursue the claim for their own unclaimed money? The benefit to them of using the Money Catch service is that a professional service can carry out all the inquiries, investigations and provide all necessary information in a more efficient and timely manner.

    Money Catch is Australia’s leading unclaimed money professional and accesses information that is not easily or freely available in relation to unclaimed money therefore providing a significant service to the clients who choose to use that service and allowing a greater number of people to acquire unclaimed monies that are owing to them than what other organisations are able to do. The access to additional sources of unclaimed money is only a benefit to clients.

    Money Catch does not stalk people and as set out, adheres to Industry Standards including the Telecommunication Standards set out above, ACCC Debt Collection Guide and the “Do Not Call Register”.Full and complete information and disclosure are made by Money Catch as part of the relationship with clients and that is provided before any contract is entered into and the client has an absolutely free choice if they wish to deal with Money Catch or not.

    The fees that are charged by Money Catch are applicable to the work performed for the investigation and support and the levels of fees that have been set out by unknown persons who are trolling the website are simply incorrect and will not be maintainable. Money Catch’s fees are disclosed to all prospective clients and customers before any work is performed and again, that client or customer can decline to engage the services of Money Catch.

    In accordance with proper procedures and Australian Law, Money Catch is required and does hold a Master CAPI Licence and that Licence requires compliance with Ethics and Standards by all holders and Money Catch does comply with those Standards. Obtaining the Master CAPI Licence requires significant study and also a thorough investigation of the Licence Holder – which cannot reveal any criminal or Police record or any financial dealings that have led to bankruptcy in the past. Money Catch has always passed the statutory inquiries that are made by the Licensing Authorities and continue to hold and operate under the appropriate Licences because they have passed and continue to pass all requirements.

    Confirmation of the above matters can be confirmed by inquiry through the appropriate websites and Government Authorities – particularly through the NSW Police or Security Licensing & Enforcement Directorate (SLED).

    Money Catch does not know or understand the basis of the totally incorrect and scurrilous allegations that are being made about them. Money Catch can confidently state that they have not received any complaints from customers who are known to them and whom they have dealt with and for whom they have obtained unclaimed money and the authors of the matters that are being trolled and put out through the internet are by persons who remain anonymous and are unable to be corresponded with to be required to state the basis and/or reasons for the incorrect allegations.

    Money Catch is also aware that persons involved with the above activities are using photographs of the staff of Money Catch and impersonating Money Catch in their posts and reviews.

    All persons that deal with Money Catch should ensure that the source of correspondence only comes from the Money Catch domain name – www.moneycatch.com.au, staff emails with @moneycatch.com.au or that they have spoken personally to the staff at Money Catch.

    This statement has been prepared by the Companies Senior Management and Trenches McKenzie Cox Solicitors Lismore.

  • Money Catch Customer Care's Response, Aug 26, 2018

    This review and mentioned reviews from ke7j are all FALSE AND THE ALLEGATIONS ARE SCURRILOUS, ILLEGAL AND WITHOUT ANY FOUNDATION, THE PICTURES ARE ALL FAKE CREATED REVIEWS - THE PROFILE Jackson Colton IS NOT A CLIENT OF OURS AND IS A FAKE USER ACCOUNT CREATED TO DEFAME COMPANIES.

    MONEY CATCH REAL CLIENT REVIEWS can be found on Google+, Linkedin, Trustpilot and our website.

Ja
Jul 29, 2018
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Comments

  • Ke
      Aug 10, 2018

    They are the best scam business in the world, look at their notice to customers, it takes really nasty scammers to try to deceive people and go to such measures. Deanna who is the person behind this scam operation is mentally messed up, that goes without saying - she seems oblivious to the fact that she has lost any dignity, (and sanity). She has reached a point were she is out of control and friends are concerned and terrified that she is off the rails. Money catch and all other made up trade names this mad woman uses are hell bent on suppressing consumer opinion of them. Any search you do on google search engine will bring up notices like this one; In response to a legal request submitted to Google, we have removed 22 result(s) from this page. If you wish, you may read more about the request at LumenDatabase.org. that's how she has been suppressing hundreds of customer reviews. So get the word out, this scam must be exposed.

    -1 Votes
  • Mo
      Aug 29, 2018

    @ke7j Dear Consumers,
    This is an absolutely inappropriate comment and of course untrue in every way.

    The reviews this person wants to point consumers to are not real customer reviews. Real customer reviews don't put people on dirty sites with pornography, target families and spend their every waking hour writing disgusting reviews. All the profiles of those disgusting reviews have been linked back to one person, anonymously posting as many people.

    0 Votes

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