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I bought a vehicle from a local dealer back in october 2012. I had set up automatic payments with them since day 1. I was never late on a payment or missed a payment. Well, this dealer closed and sold my loan to mid atlantic finance co. had I known this would happen I would have never bought the car in the first place. Mid atlantic finance is the WORST finance company out there. Early June I get three letters from Mid atlantic finance co. It was a payment booklet, insurance verification and general info and disclosures. When I got my loan I got it for 30 payments and the booklet was continuing in that sequence with my next payment being in june, nothing changed which was ok. I was not happy that they charge $6 to make a payment online via ACH or you can mail in your payment which I find quite inconvenient. Anyways, my payment was due on the 22nd so I decided to make my payment on the 21st which was a friday authorizing for the payment plus their 6 dollar fee. Next day I loggin to check and its showing I still owe money. I call to check what was going on and the lady said that I was due for double the amount my payment was. She stated she was showing two payments coming in and that I should check back on monday or tuesday with them once the payment posted. I told her I had only submitted one payment which was what was due and also mentioned to her my loan had been sold to them and this was my first paymet. She stated maybe the other payment was coming from the dealer I bought the car from. Anyways, her not being able to fully answer my questions and help me, which by the way, she was a little rude, made me feel uncomfortable and knew something was wrong. Today I had the money for my payment deducted from my account for $306.26 (including $6 fee) and a second ACH for $300.26 which I only authorized for one which I owed. Now my checking account is overdrawn and my bank charged me for the overdraft. I am very unhappy with their service and bad business practices. Taking money from your account without your concent is stealing. I will dispute the second ACH with my financial institution tomorrow and call mid atlantic finance to see what is going on and what I can get resolved or if I can get some type of resolution from them. This company has very bad reviews online and it seems like a they're a nightmare. I will try to refinance my loan with my Credit Union and try to stay away from this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
We all need to get a.good lawyer to sue the hell out of.Mid Atlantic. A class action suit .we need to shut them down the owner needs to go to JAIL and compensation. Need to be given to its victims. Let all do this .One finger is not enough. All fingers make a fist that swings a good blow.peace and don't give in.God does not like ugly.
They got me too USAA insurance paid my car off then. I had a hard time getting my title plus they stole my last payment said they didn get it .I sent in one week before USAA paid them and me off I.kept.my car I only had less. then a year .so it .was paid off do you know they said I owe them39dollars a.month later after they were paid off they harrast me day and night these people are un Godly I had the dealership and USAA cleat it up I went to DMV to clear
My title cause Mid Atlantic held it. hostage. Do u no after all that they have mess my credit up.iallways paid them on time Never trust or let a dealership put u with them.its 2022 3yrs later still trying to clear my credit a class action needs to happen plus the FBI needs to lock these crooks up.
The same thing just happened to me. I made a payment online and a lady called me two days later and said it didn't go through I had aconfirmation number it did. She said I need to send it moneygram I did and today it was taken out twice. I'm soooo pissed. I called Margi and her foreighn ### said it shouldn't have gone through. I called my bank they say I'm gonnavhave to pay $30 stop payment fee.