Microtel Inn / Hotel managers response was uncaring and unacceptable
Checked into the Microtel Inn @ 1840 Corporate Blvd in Atlanta GA (Buckhead area) and encountered the following issues:
- dirty room (debri on bathroom floor)
- bath towels stained
- stained and unsightly hallway carpet
- TV remote didn't work
- noise from hallway and next door (slamming doors/ crying child/slamming drawers in adjoining room). Ironically I requested a quiet location and room.
The hotel managers response was uncaring and unacceptable. Contact with the Corporate office resulted in a recommendation to dispute the charges on my charge card as there was nothing they could do since this is a franchise operation. The charge card dispute failed as this was not within 50 miles of my home. Numerous follow up emails to Microtel Corporate offices go ignored.