mega motor madness — ice bear q6
I purchased an ice bear q6 trike from mega motor madness 2 months in advance. The first issue was about putting the trike together. They said it was going to take an additional 2 weeks so I told them to send it out without being fully assembled. I received a trike with a striped rear axel nut and scratched handle bar and scratched foot rests. I contacted mega motor madness and they said they would send out a replacement. After waiting almost a month I've received today...only new foot rests and the wrong part for my rear tires. The first time they supposedly sent out my package it was lost in the mail they said. So they sent me another package. Which I received today. It did not have my touch up paint or the right part. They say they won't pay for fast shipping which is BEYOND RIDICULOUS!!! These people have horrible customer service and are very negligent. I will NEVER IN MY LIFE LET ANYONE I KNOW ORDER ANYTHING FROM THEM AGAIN!!! HORRIBLE HORRIBLE HORRIBLE!!!