SUBMIT A COMPLAINT

[Resolved] Maxis Communications / maxis connection in my area is poor

I live in Taman Seri Dungang in Tuaran Kota Kinabalu. Recently i subscribe package with Maxis for 128 package.But it is waste of money for me because the Maxis coverage is very poor in this area.Is there anything that can be done so that this area can have better Maxis coverage? In this era of high technology there must be something that you can do to improve the coverage in my area.Thank you

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Maxis Communications Customer Care's Response, Jun 09, 2018

    Hi there, we are sorry to hear regarding the network coverage in your area at Taman Seri Dungang in Tuaran Kota Kinabalu. We would appreciate if you could provide us your details at [protected]@maxis.com.my or you can also tweet us @MaxisListens http://twitter.com/MaxisListens or reach us via our LiveChat support channel at https://chat.maxis.com.my/login.aspx for further assistance. TQ, Maxis

Re
Jun 09, 2018

Post your comment