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MasterCuts / haircut

1 West Hartford, CT, United States

WOW! I went in to the Mastercuts salon in the Westfarms mall to have my hair cut and was mistreated by the hair dresser. She was jabbing me in the head and poked me in the eye twice with her finger. She was very rough. Come to find out she was angry because her and another hair dresser had gotten in to a fight. I called the district manager, Dean Grabowski, yesterday to report the treatment that I received and his main concern were the customers that he had lined up for haircuts. He told me that he would check on the complaint last night when he went to investigate the fight. He was supposed to call me around 6pm last night but I did not receive a call. I contacted him this morning, he did not answer, and told him that It seems that they truly do not care about their customers when I left a voice message. I still have received no call from him.

Nov 6, 2016

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