Master Care / cancellation bc300715ab0159

Durban South Africa, ES
Contact information:

Good day
I have cancelled my policy on the 31st of October yet Master care still deducted a premium this month stating that I did not give them 30 days!

First they said I can't cancel if I had service in the last 6 months - last service was in February 2017 then they changed their story to the 30 days.

Today 29/11/2017 they took December premium and the lady I spoke to (very rude lady) told me to forget about the 31st of October as the policy was cancelled on the 7th of November thus I am liable...

How can I forget about the 31st of October if that is the day I emailed them...

Nov 29, 2017

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