Massage Heights / Deceptive sales and unauthorized credit card charges landings, sarasota

Sarasota, FL, United States

I gave written notice of my intent to terminate my contract as I fulfilled my obligation. When I called they told me once the contract time was up to come in and terminate before the next months billing. I showed up to cancel on Feb 6, 2017 and was told I should have done it the month prior. I explained that I called and they said no one would tell me that and treated me like a liar. I got so upset being lied to and then being treated so rudely I said fine just terminate it. I understood they were going to charge me for February but after that I would be done. I asked for the manager to call me back as I was not happy with what happened. after 3 days no call. I called again asking for the manager and again no call back. Now today they charged my card for another month! I have left another message and doubt I will get a call back. Them continuing to charge my card is no different than a thief who steals my money. This is very upsetting.

Mar 31, 2017

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