Madras Travels & Tours Travelers Reviews 2025

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Oker of Vancouver, CA

Apr 19, 2014 3:41 pm EDT

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The agent for three times called and asked for money

My husband bought travel package from the company Madras Travels and Tours PVT Ltd. He bought 14 days vacation in India, and we were so excited. He paid for the order and got the confirmation email, but after 4 days the agent contacted us and told that we needed to pay more. He added some additional fees and we didn’t understand why. So he called and asked for more money for several times, but when we wanted to cancel the vacation, the agent suddenly hung up on us. I wonder if there are other people, who had the same experience. Let’s share views about this company.

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The complaint has been investigated and resolved to the customer's satisfaction.

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Madras Travels & Tours representative's response

Aug 04, 2014 6:30 am EDT

Madras Travels & Tours customer support contacts

Phone numbers

+91 979 118 2248

+91 444 202 2244

Address

PSK Booshanam Mahal 2nd Floor (IOB Upstairs), 127, 100 Ft. Bye Pass Road, Velachery, Tamilnadu, Chennai, 600042, IN

Website

www.madrastravels.com

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Dear Sir/Madam,
Greetings from Madras Travels and Tours!
This is to inform you all that this complaint is not pertained to us, Madras Travels and Tours. There is so such booking done or instances happened in our company. It might be an other company having similar names. We always intend to have the most satisfied customers and the numbers keep growing daily. Kindly check out our website. www.madrastravels.in for your clarification. If you need to talk to us kindly contact us on our land line number- 91 44-42022244 .
Thanks...MTT Team

How responsive is Madras Travels & Tours's customer service?

1 Resolved

0 Unresolved

Total complaints: 1

Resolved complaints: 1 (100%)

Unresolved complaints: 0 (0%)

How is Madras Travels & Tours’s rated by travelers?

Madras Travels & Tours’s earns a 5.0-star rating from 0 reviews and 1 complaints, showing that the majority of travelers are exceptionally satisfied with travel arrangements.

Keywords

additional fees agent cancel confirmation email experience india order travel package vacation views

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Madras Travels & Tours reviews first appeared on Complaints Board on Apr 19, 2014. The latest review The agent for three times called and asked for money was posted on Apr 19, 2014. The latest complaint The agent for three times called and asked for money was resolved on Apr 19, 2014. Madras Travels & Tours has an average consumer rating of 5 stars from 1 reviews. Madras Travels & Tours has resolved 1 complaints.