Lyft
Reviews and Complaints

Tried to get a Lyft ride outside Pennsylvania Train Station in NYC on Sunday Oct 22, 2017. Told driver where we were and she said she was at corner. We had just arrived by Amtrak and had rolling suitcases. We even went INTO TRAFFIC as driver said she was at corner. Could not find her and she stopped texting. We would never try to use Lyft again in NYC and since our CC was charged as a no show will not use Lyft anywhere since we told driver we were next to taxi stand!

Perhaps she was at another corner on the other side of Pennsylvania Station or at Penn Station (bus stop) - she did not state which corner she was at!

Very disappointed in the service although had used it successfully in MA!

It took 3 drivers to get passenger at 12422 peconic ct wellington, fl the first driver left the lady in a puddle after waiting 20 minutes, the second driver didn't appear to know where he was going. The third driver finally got to her in the pouring raid. The lady was soaked and the service a disgrace. This occurred today
October 28 around 3 est dr robert valenti, [protected]@bellsouth.net [protected] galt ocean dr fort lauderdale, fl 33308 I have been a regular cutomer.

Fraud. Beware. Their website is not safe for your information.
Someone has been using my profile since the last Thursday and I can't stop it. Their customer service did nothing to help me, they say I'm wrong, but I can watch the activity in my profile and I'm sure it's not used by anyone else I know. It's someone else, another person from a different place from the other coast of the US. And it's strange they can't see this. Or maybe they don't want to see.

Dear sir

maine life wind 7 mobile date 21/09/2017 ko kharida tha jisme network probblem aa jane se maine use jiyo care dhar m.P. Me dikhaya tha janha se mujhe bataya ki eske mathor board me probllem hai jiski warranty nahiho sakti .
Sir pls mujhe warranty goodwill basis par dene ki kripa kare.

Regards
ritesh koushal
[protected], [protected], [protected]

The company is unprofessional and profiles there Drivers they made up a false complaint they can not prove that happen at all the company does not care about safety of there drivers and seems to take sides with passengers always

This company lost agood driver I would never go back to them

FYI to every one Unless u have video audio pictures ect u have nothing this goes for drivers and passengers by law u can not record convo with out consent

Lyft is refusing to honor the $750 signup bonus. The reason I chose Lyft over Uber is because they were offering this bonus for DC drivers. I googled Lyft and saw that they were offering it. I then decided to download the app and start the signup process. I signed up and got on the road only to later be told that I needed to input a code when signing up and that they will not input it for me. Lyft did not properly advertise this bonus or any bonus for that matter. Lyft doesn't say you need to input the code. What happens to many people is that they do their research (like I did), see the benefits and then proceed to download the app or apply to be a driver through the app they already have downloaded. In my case at least, it was reasonable to assume that the bonus was for all DC drivers who signed up (given what you can see on Lyft's website) and consequently I signed up in DC. Later I was told that I needed to input the code when signing up and that they will not be honoring the signup bonus.