Luxury Retreats International — Bad customer service
We experienced malfunctioning A/C in a Hawaiian home rented from Luxury Retreats. As an adjustment, we requested compensation but were only given a 5% discount on future rentals. When we indicated this was inadequate and requested a 5% payment, we were refused. They say they value customer service but failed to deliver. We won't do future business with them and will discourage others from doing business with Luxury Retreats.