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LuckyVitamin Corporation / refund for returned item

1 United States Review updated:

For over a month I am having the worst experience with this company regarding credit for the returned item. They advertise 90-Day Happiness Guarantee and they provide you with the return label. At this point the guarantee ends. You will have to follow up with them again and again in order to receive the credit. If you contact them by email, know that they will never respond to you. If you call them, get ready to wait at least 30 minutes before you you speak to someone and that someone is the only person dealing with return/refund matters. FedEx tracking shows that they received my return on 12.06.18 and their system is still not updated and I still can not get any definite answer from them.

Ve
Jan 11, 2019
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Comments

  • Mu
      12th of Feb, 2019
    0 Votes

    This company is really by far one of the most dishonest I've ever dealt with too. Like you, they are also holding on to my refund but in my case, they double charged me and are now refusing to refund the excess charge.

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