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L'Orealcolorista

1
C Nov 28, 2017

I purchased the pastel blue colorista and applied correctly on Wednesday 22nd November. The results were far from pastel blue but a bright green. I have used the colorista remover and used several home treatments such as deep cleansing shampoos and bleach baths, nothing is removing the green. I am extremely angry as now I'm going to have to pay a hefty hairdressers bill and will need my hair cutting due to the bleach I've had to put on it. The box stated that it is 'wash in wash out' approx 15 washes. There is no sign that this green shifting anywhere.
I'd appreciate it i could hear back from you as soon as possible.
I look forward to your responce,
Chloe

L'Oreal

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