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LoanCare Mortgage Companyincrease in payment/ horrible service

My loan was transferred to these folks in 3/2018 since then my payments have increase from $587-$800. I was told to do an 24 month escrow spread to bring my payment back down and it only went to $746... They failed to find a payment which was paid in march but they applied to a suspense account 🤷🏾‍♀️. Since this payment was never applied correct I have been behind 2 months at a time since pretty much march. They keep sending cars to my home to deliver confidential mail and call like crazy. I can never get anyone who knows what they are doing including managers and supervisors. They promise to call you back and do not. I can go on... This company is horrible. On the meantime I continue to get late fees and negative credit reporting!

Mz
Dec 07, 2018

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