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Lenovoe570 order

Ordered a laptop E570 on 11/25/2016. Received my order confirmation via email and few days later, even got a status update showing that order was being processed and will be shipped out and be delivered by 12/23/2016. Few weeks into December, I got another email saying that due to popular demand, the order is back logged and not sure when it will be delivered. We were given a choice to continue the order or cancel. I was buying this for my son, so I opted for it to be delivered.

Each week, Lenovo authorizes my credit card to make sure that I have enough money on the card.See the Top 10 Worst Companies in Tallahassee, FL This gave me a bad feeling that they were looking for people that couldn't get authorization, so that they would have an excuse to cancel the order. So, on 1/9/2017, I decided to start CHAT instead of calling the customer service number, to make sure that I have proof of my order and get status update. I was told on the CHAT that the order is still being processed and will be delivered by 1/25/2017.

Well, wouldn't you know it, I got an email (1/10/2017) stating that because I never confirmed my order, they went ahead and canceled it.

I have not cancelled it and would still like to get my order fulfilled. Please confirm!

Pm
Jan 10, 2017

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