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Lazada Southeast Asiadelay for my parcel

I had been using Lazada apps for quite sometimes. Before this, Lazada Malaysia never disappointed me.

However, they made me very disappointed for this time. As usual, I had made my payment on 11 November 2018, but until now I am still have not get my parcel.

Based on the delivery details, I supposed to get my parcel by between Sunday 18 Nov to Mon 3 Dec 2018, but until now (4th Dec) I am still have not get my parcel. When I started to contact and live chat with person in charge through Lazada Malaysia, she started beating around the bush and refused to give me a direct answer.

I am truthfully disappointing with their service and just wan to get my parcel as soon as possible.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Ce
Dec 03, 2018

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