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Lane Bryant / Customer service

Pigeon Forge, TN, US Review updated:

I have shopped at the Lane Bryant Outlet in Pigeon Forge, Tn for about eight years. I vacation in the area and loved the store. I recently went there to shop as usual. Not one person greeted me or said a word to me. I noticed that the store manager that always helped me was not there. I think her name is Sherry. She was always nice and showed me all the latest clothing. Well I finally asked one of the employees where the manager was. After she asked me a bunch of questions she said oh your are talking about our former manager, I got her fired. Really??? Not sure what happened but the entire atmosphere is different. The staff could care less about the customers. I will not return. You need your previous manager back. She made that store.

Jo
Mar 24, 2017
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Comments

  • Ma
      Apr 30, 2018

    The Pigeon Forge Lane Bryant isn’t the same since they fired the former manager. She was with the company over 10 years. Something is very wrong here.

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