Lakeside Retreat at Peachtree Corners
reviews and complaints

On 5/02/17, I viewed the Lakeside Retreat property online and then called the leasing office that same day to ask some questions about the apartments. I spoke with Nazly who was supposed to send me pictures of the apartment I was interested in looking at (I wanted renovated kitchen, washer/dryer connections, hardwood floors, and top floor location). The application didn't even show the correct apartment number I showed an interest in. I never received the emailed pictures but went ahead and filled out the application just to get my information on file. I didn't know online was going to charge my debit/credit card so when I saw the charges pending, I actually drove 3 1/2 hrs up there to Norcross on 5/03/17 to cancel the payments but she said she didn't see the payments in her system at the time. I also called after leaving and spoke with Miriam. She assured me that once the payment showed up on their end that she could stop it.

Well the next day (Friday, 5/05/17), I checked my bank account and the payment still showed pending. As of Saturday (5/06/17), the payment showed posted on my account. She didn't stop anything! I called the office again on Saturday and spoke with Stephanie who said the property manager, Carmen Wolf-Who, wasn't in and that the manager would have to contact the corporate office to refund any payments since it was processed online. Now I have to wait 2 more days for the manager to be 'back in' so she can 'see if there's anything she can do'. This was a very unethical and stressful situation. It's not fair for them to give me the run around about my money. The sad thing is, the leasing office will probably just say there's nothing they can do and keep my $200! Resolution - I just want my administrative fees back.

Please do not let the cheap rent and warm welcome fool you. I have not written a review ever before but i honestly can't keep my silence on the treatment i had with this Apartment/leasing management. A little background to this leasing complex. It was originally called Ashford Lake Apartment while i was living there, and it was acquired by a different leasing group or management and they rename and rebrand it to erase their old bad reputation. However, the new so called "LAKESIDE RETREAT" is as bad as the old. I never had a missed payment on rent or had issues with neighbors but this apartment complex has serious issues with management and how they treat tenants. They treat people like crap and they forget that they live off our rent payments.

Notwithstanding their bad customer services, the complex is heavily infested with roaches, bad smells, and dog poops all around the premises. It’s hard to sleep at night, banging noises deep late at night, poor building materials and consistent mold growth. They lied saying i did not turn in my keys early when my lease expired even though i paid in excess of the prorated amount. I was entitled to a reimbursement and evidently they are thirsty for all the scraps they could get for you not staying.

All i'm saying is, do your due diligence first before moving to this crappy place. I had less time to do that since i was on a time crunch when i moved out of state to start a new job in ATL. Stay Away! Good luck finding...